Senior Product Designer

[REDACTED] is the AI-native operating system for in-house legal - the foundational layer that powers the entire legal function. Our intelligent platform connects legal intake, matters, contracts, spend, and reporting in one connected workspace, enabling legal teams to work smarter, move faster, and deliver measurable business value.

Trusted by leading organizations including [REDACTED], [REDACTED], [REDACTED], and many more, [REDACTED] is helping legal teams transform from reactive service providers into strategic business partners.

Founded in New Zealand, [REDACTED] is a fast-growing global software company with customers and employees across North America, Europe, Australia, and New Zealand. Backed by leading venture capital firms, including [REDACTED] and [REDACTED], we're creating a new category of LegalOS software purpose-built for modern in-house legal teams.

About the role

As a Senior Product Designer at[REDACTED],you’lllead the customer experience for[REDACTED]Draftand the journeys that connect it with the wider[REDACTED]platform.

Draft joined[REDACTED]through acquisition and is an important part of our vision for reimagining how legal work gets done.You’llshape its next evolution: creating an intuitive, distinctly[REDACTED]experience and connecting the jobs customers do across drafting, reviewing, contract lifecycle management and the widerLegalOS.

Within your Product Trio,Design leads customer experience and desirability.You’llwork alongside Product, Legal and Engineering from discovery through delivery and iteration, bringing deep customer understanding, rapidexplorationandstrong designjudgement to ensure we buildexperiencescustomers value and love to use.

Whatyou’lldo

Lead the customer experience

• Build a deep understanding of how legal teams work and use it to shape a clear experience vision for Draft, balancing near-term improvementswithreimagining how legal work could work in the future.
• Design seamless end-to-end journeys across Draft and[REDACTED]’swiderLegalOS, simplifying complex legal workflows into intuitive, coherent experiences.

Drive discovery and design

• Lead design discovery through customer insight, journey mapping, prototyping, usability testing,dataand experimentation.
• Partner with Product and Engineering to frame problems, explore alternatives and make evidence-based trade-offs.
• Use prototypes to make ideas tangible early,validateassumptions withcustomersand reduce the time between an idea and meaningful learning.
• Stay engaged afterlaunch, using customer feedback,behaviouraldataand product analytics to continuously improve the experience.

Apply modern design craft

• Use AI-assisted design and prototyping tools to increase the speed of exploration,prototypingand validation, while developing a strong point of view on how AI can improve drafting and legal work itself.
• Set a high bar for interaction design, information architecture, visualqualityand accessibility.
• Use and evolve[REDACTED]’sdesign system, collaborating closely with designers across our global team,to create consistent cohesive experiences across theLegalOS.

What success looks like…

• Draft becomes a cohesive part of the [REDACTED] experience, with a clear experience vision and consistently high standard of product design.
• Customers can move seamlessly between drafting, reviewing, contract management and matter management, with fewer disconnected steps and hand-offs.
• Complex legal work feels simpler, helping customers complete important jobs more confidently and efficiently.
• Your work delivers measurable impact, with relevant customer and product measures defined, tracked and improving.
• You raise the quality of design across[REDACTED]and contribute meaningfully toshared design practices,team OKRs, company goals and our values.

Skills and Experience

• 5+ years’ experience in Product Design, ideally inLegalTechorcomplex B2B SaaS.
• A strong portfoliodemonstratingend-to-end product thinking, from understanding customer problems through to shipped outcomes and iteration.
• Strong interaction and systems design skills, with the ability to simplify complex workflows.
• Strong discovery,prototypingand usability testing capability.
• Fluency with [REDACTED], design systems and modern AI-assisted designtools.
• Experience working closely with Product Managers and Engineers to shape solutions, not simply execute requirements.
• Excellent communication skills and the ability to clearly articulate customer problems, designrationaleand trade-offs.
• Curiosity about legal work and a willingness to develop deep domainexpertise.

Reports to – VP of Product

What sets us apart:

• Monthly wellness allowance to use on whatever enables you to bring your whole self to work – gym membership, massage, childcare…the list goes on!
• Health insurance
• Extended paid parental leave
• Extra paid day off on your birthday
• Share options so you can have a piece of the pie
• Home office allowance set up for remote employees

Why [REDACTED]?

At [REDACTED] we support many types of flexible working arrangements that allow you to balance your work, yourlifeand your passions. We offer the opportunity to get onboard a growth company early and the opportunity toparticipatein[REDACTED]’ssuccess through our incentive scheme. [REDACTED] has rapidly expanding offices and our work environment encourages continuous improvement and future career development.

Our collaborative and inclusive culture is onewe’reimmensely proud of. We know that a diverse workforce is a strength that enables us to better understand and serve customers and innovate successfully. From the moment you join,you’llfeel welcome and supported to do the best work of your life.

Our team is only as strong as the culture it is built upon. Our core values are:

• Inspire and Delight: We go the extra mile to create experiences that inspire and delight our customers.
• Move Swiftly: We get things done quickly and efficiently.
• Dig Deeper: No challenge is too big. We embrace challenges, learn from mistakes, and share knowledge.
• Take Ownership: We take responsibility for our actions and their impact on the business.
• Back Yourself. Back Others: We support and respect each other, building a high level of trust.
• Bring Your Woo: We create a safe environment that fosters bringing your whole self to work.

We are constantly working towards making [REDACTED] one of the best places to work, for everyone. [REDACTED] is committed to providing equality of opportunity, valuingdiversityand promoting a culture of inclusion. We will ensure this by fostering a workplace where people feel safe to be themselves, are able to do the best work of their lives and fulfil their potential. We believe by bringing together our diversity of thoughts and backgrounds, we will develop a world class product for the equally diverse customers we serve.

We make hiring decisions based on your experience,skillsand passion. If you would like to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.

Originally posted on [REDACTED]