Senior Product Designer

What Makes Us Stand Out:

[REDACTED] is the leading software company devoted to serving landscapers and arborists across North America, providing intuitive, industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. [REDACTED] brings together three of the most trusted software names in the industry — [REDACTED], [REDACTED], and [REDACTED] — into one powerful software ecosystem. More than just a software company, [REDACTED] works alongside its clients to implement systems for estimating, scheduling, crew training, invoicing, and payments, blending technology with hands-on onboarding and human support. The company's mission is to help industry professionals unlock their potential and achieve their most important goals, all united by the belief that its clients’ success is not just a milestone, but a shared mission.

As a team, we’re on a mission to reshape an age-old industry, and we’re looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness. If this resonates with you, we’d love to meet you and explore how you can help us build the future of the green industry!

Our culture and growth has been recognized with multiple awards, it’s a great time to join!

• [REDACTED] 2024 #23/100 Best (small/ medium sized companies) Leadership Teams
• [REDACTED] 2024 #63/75 (small/ medium sized companies) Happiest Employees
• #9 [REDACTED] 2024 Best Places to Work (Our second year in a row!)
• #6 of [REDACTED] 2024 Best Places to Work: Top 50 start-ups in Atlanta (Our second year in a row!)
• [REDACTED] 2023 Best Places to Work
• [REDACTED]: #131 of 2024 Southeast Regional America’s Fastest Growing Companies. (Our third year in a row!)
• [REDACTED] America's fastest-growing private companies (Our third year in a row!)
• Certified [REDACTED] Canada 2024

The reason behind the role

We're looking for a Senior Product Designer to help shape the next chapter of our design practice and a core area of our platform. We're moving from software that records what happened to software that acts on our customers' behalf, and design is at the center of that shift. This is a rare opportunity to help design "how we design" in a world of AI product features, agentic experiences, and AI-assisted building.

Our product development org is growing, with a mandate to build an industry-leading product, and we're at a pivotal moment for the kind of strategic work a strong designer will love. This role is ideal for someone who is a problem solver, thinks in systems, and believes design is a tool for unlocking better business outcomes. You'll work closely with product and engineering partners, champion our customers, and raise the bar for how design shows up in every part of the product.

You'll be comfortable with AI and technical systems, and you'll use both to move faster: prototyping with AI tools, working through tradeoffs with engineers, and shipping ideas instead of just specifying them. You stay accountable for every decision and every output. The tools are powerful, but your judgment and your understanding of our customers are what make the work good.

You will…

• Join a small but mighty team of passionate designers grounded in feedback, transparency, and craft
• Own problems from framing through to shipped solution, working with PMs, engineers, and fellow designers to craft elegant user experiences
• Design intuitive, high-impact solutions that make complex workflows feel simple for both field and office crews as well as their clients
• Design agentic experiences where customers tell us what they need and the software does the work, with the right visibility and confirmation along the way
• Use AI tools to prototype, test, and ship ideas quickly, and share what works so the whole team gets faster
• Meet with customers at their locations and on calls
• Contribute to the growth of our design system and design ops foundation, helping us scale consistent, accessible experiences across multiple platforms and brands
• Build products for the SMB customer; a mashup of the visual design craft of B2C and the strategic workflow needs of enterprise

Required

• 4+ years working as a product designer at a SaaS company, with a track record of shipping
• Strong UX fundamentals: user flows, interaction design, and untangling complex workflows
• Hands-on AI fluency. You use tools like Claude and Cursor in your real workflow, and you can speak credibly about where AI helps, where it hurts, and how you validate what it produces
• Technical comfort. You understand how the pieces of a system fit together, reason about implementation tradeoffs, and can build working prototypes
• A portfolio that demonstrates thoughtful, outcome-driven work across multiple user flows, all wrapped in strong UI sensibilities
• Deep-rooted curiosity and user empathy, with excellent communication and storytelling skills
• Proficient in Figma and confident working with component libraries

Preferred

• Experience designing AI-powered or agentic product experiences
• Design systems experience (bonus points for contributing to or building one)
• A track record of improving team quality through critique, structure, or process

Compensation:

• Canada-based candidates: CAD 140,000 - 190,000
• US-based candidates: USD 140,000 - 190,000

#LI-Remote

Reasons why you would love it here!

• Join a team culture that’s all about collaboration, support, and having fun while making a real impact every day.
• In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more.
• In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs.
• We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada.
• We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive.
• And when it comes to work-life balance? We offer unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge.

[REDACTED] does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company.

[REDACTED] is an Equal Employment Opportunity and Affirmative Action Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. [REDACTED] participates in the federal E-Verify program.

[REDACTED] is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. [REDACTED] reserves the right to change job descriptions as per the needs of the organization. For accommodation requests, please contact [REDACTED]