Senior Product Designer

As a Senior Product Designer for Kiosk, you will end-to-end own and elevate the guest-facing ordering experience across thousands of global restaurant locations

By combining exceptional interaction craft with strong product sense, you will define the product roadmap, design intuitive interfaces, and directly drive key guest funnel outcomes like completion rates, average ticket size, and ordering speed

Set the multi-quarter design vision and end-to-end guest experience (approx. 30%): Own every guest-facing touchpoint—attract screen, menu browsing, item customization, upsell, checkout, payment hand-off, confirmation, and edge states—ensuring consumer-grade polish under fixed hardware and fluorescent lighting conditions

Define and own the Kiosk guest product roadmap (approx. 25%): Drive measurable guest-funnel metrics (order completion rate, time-to-order, attach rate, average ticket size, abandonment points) by synthesizing behavioral data, restaurant visits, support insights, and competitive teardowns into prioritized product briefs and sequencing decisions

Prototype, validate, and deliver design-to-code specs (approx. 15%): Build high-fidelity interactive and code-based prototypes to validate flows with real guests before development, delivering detailed specs (tokens, states, motion, accessibility) and conducting design QA on staging builds to enforce the design-code contract

Architect and govern the Kiosk white-label design system (approx. 15%): Design and evolve a multi-tenant system that maintains visual integrity across hundreds of distinct restaurant brand identities, varied hardware types, poor assets, and internationalization standards (European Accessibility Act / WCAG 2.2 and multi-language/RTL layouts)

Leverage AI workflows and drive cross-functional leadership (approx. 15%): Supercharge research, spec writing, and ideation using AI tools to accelerate delivery from discovery to ship in weeks; bring engineers, PMs, and commercial leads across global regions to clear decisions; and mentor peer designers through pairing and critique