Senior Product Designer

[REDACTED] is seeking an exceptional Senior Product Designer to shape cohesive, thoughtful experiences that help millions of people understand and benefit from their genetics

Our products help customers uncover their ancestry, connect with relatives, learn about their health, and contribute to scientific research

These are deeply personal and often complex experiences, requiring a designer who can translate science, data, and customer needs into products that feel clear, meaningful, and engaging

Reporting to the Design Director and partnering closely with Product Management, Engineering, Research, Data, Science, and Brand, you will own major product experiences from early discovery through launch and iteration

You will not simply execute predefined requirements. You will help identify the right problems to solve, influence product strategy, anticipate customer needs, and connect individual features into a more cohesive end-to-end experience

Depending on experience and track record, this role may be leveled as a Senior or Lead Product Designer

Own End-to-End Product Experiences

• Lead the design of major customer journeys from discovery through implementation, launch, and iteration
• Create intuitive experiences that make complex genetic, health, and scientific information understandable and actionable

Shape Product Strategy

• Partner with Product Managers, Engineers, Researchers, Data Scientists, and Scientists to identify customer problems, explore opportunities, define product direction, and prioritize solutions
• Use design to clarify strategy rather than waiting for requirements to be fully defined

Lead Discovery and Validation

• Develop a deep understanding of customer needs through research, behavioral data, experimentation, competitive analysis, and collaboration with cross-functional partners
• Create prototypes and test concepts early to reduce uncertainty and avoid costly downstream rework

Design for Cohesion

• Think beyond an individual screen or feature. Identify how experiences connect across Ancestry, Health, Research, Growth, and other parts of the customer journey, and advocate for solutions that make the overall product feel more consistent and intentional

Use Data to Inform Decisions

• Partner with Product, Research, and Data teams to define success metrics, understand customer behavior, evaluate product performance, and improve experiences after launch
• Balance quantitative insights with qualitative research and strong design judgment

Translate Complexity into Clarity

• Develop a strong understanding of the science, technology, and business context behind the product. Turn technical or abstract concepts into experiences that feel approachable, self-explanatory, and trustworthy

Contribute to the Design System

• Evolve reusable patterns, components, and interaction standards in partnership with other designers and engineers
• Help strengthen the design system while ensuring it supports real customer and product needs

Partner Through Implementation

• Collaborate closely with Engineering throughout development, helping resolve design questions, account for technical constraints, and ensure the final product meets a high bar for usability and craft

Raise the Quality Bar

• Give and receive direct, thoughtful feedback. Contribute to critiques, planning, and team processes, and help improve how Product Design works with Product Management and Engineering
• Depending on experience, you may mentor other designers and lead design across multiple related initiatives
• Collaborate in person with Product, Design, Engineering, and other cross-functional partners

Benefits

• Comprehensive health, vision, and dental plans
• Family planning, support, and leave for parents
• Mental healthcare
• Student loan assistance
• Dog friendly office
• Flexible time off