Senior Product Designer

[REDACTED] is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, [REDACTED]'s secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, [REDACTED] unlocks the magic of frictionless experiences.

As a Senior Product Designer, you'll own the design of complex identity and verification journeys end to end, creating intuitive, trusted experiences that make verification feel simple. You'll partner closely with Product, Engineering, internal stakeholders, and business teams to turn user insights into impactful solutions. You'll set a high bar for craft and help raise the quality of design across [REDACTED].

What you'll do:

• Own design end to end: Lead high-impact initiatives from discovery and concept development through prototyping, detailed design, and launch, with a high bar for craft
• Shape product direction: Work with Product and Engineering to define problems, frame opportunities, and turn user needs and business goals into intuitive, high-quality experiences
• Advocate for users: Use research insights, analytics, and experimentation to find friction and keep improving the product experience
• Design for trust: Balance usability with privacy, security, and accessibility in experiences people rely on to verify who they are
• Contribute to the design system: Help evolve shared components, patterns, and standards so experiences stay consistent across [REDACTED]
• Raise the bar for the team: Give thoughtful feedback in critiques, share your approach, and mentor other designers informally

How you'll measure success:

• Measurable improvements in the journeys you own, such as completion rates, drop-off, and time to verify
• Quality, usability, and consistency of the experiences you ship
• Strong partnerships with Product and Engineering, with work moving quickly from discovery to launch
• Contributions that strengthen the design system and raise the craft of the broader team

What you're great at:

• Experience: 5+ years in product design, ideally including complex, multi-step flows or regulated products
• Hands-on craft: A portfolio that shows high-quality digital experiences you designed yourself, with strong interaction, visual, and systems thinking
• Problem solving: Experience using customer insight to solve complex product problems and turning ambiguity into clear design direction
• Cross-functional partnership: Skill in working with Product and Engineering to prioritize opportunities and take products from concept to launch
• Clear communication: The ability to present your work, explain your design decisions, and bring stakeholders along
• Sound judgment: The ability to balance customer needs, business outcomes, technical constraints, privacy, and security while moving quickly in a fast-paced environment

How You'll be Rewarded:

At [REDACTED], we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free [REDACTED] memberships for you and your dependents, a [REDACTED] Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $150,000.00 - $180,000.00, depending on levels of skills and experience.

The base salary range represents the low and high end of [REDACTED]’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of [REDACTED]’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

[REDACTED] provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a [REDACTED] employee through valid [REDACTED] channels (e.g., a valid [REDACTED] email address or verified [REDACTED] [REDACTED] profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

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