Senior Product Designer

Job Description

[REDACTED] is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like [REDACTED], [REDACTED], and [REDACTED] to deliver gift cards and money to millions of recipients worldwide.

Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy [REDACTED] is to use. Check out our ratings on [REDACTED].

[REDACTED] is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.

Design at [REDACTED]

We design experiences that make complex systems feel straightforward and intuitive by taking our time to get things right. We favor depth and scale over speed, while raising the bar for quality so our product stays ahead of the competition. We’re a place for designers who care about doing things well.

About the role

We're hiring a Senior Product Designer to own design for one of our product areas. You'll join a small team of product designers led by our Director of Product Design, and you'll be embedded in a squad with a product manager and several engineers.

Half of our product is used by recipients who never chose us, so the experience has to be self-evident. The other half is a powerful dashboard and API used by everyone from mom-and-pop shops to [REDACTED]. With one designer per squad, you'll have direct ownership of the experiences you ship.

What you'll do

• Craft rational, elegant, and intuitive interfaces. We care about implementation ease as much as we care about pixel-perfection.
• Own the content. Designers at [REDACTED] own the product copy in their designs.
• Strategic influence. Contribute to the team’s vision, planning, and roadmap.
• Contribute to our design system. Consistency is a big part of usability, especially for a financial platform. We aim to leave the system better than we found it.
• Document heavily. We're an async, international team. Your [REDACTED] docs and [REDACTED] files should give anyone clear context, constraints, and options without a meeting.
• Use AI throughout your workflow. Research, prototyping, and iteration. We expect designers to prototype with AI tools and bring working artifacts to the team.
• Help raise the bar. Push forward and maintain a high design bar and level of execution.
• Design for a diverse set of recipients, with accessibility and internationalization in mind.
• Collaborative design. Work closely with PMs, Engineers, and others.

What you'll bring

• 8+ years of product design experience.
• Experience at a startup or fast-moving product company.
• A portfolio demonstrating functional, simple, and delightful user interfaces.
• Proven experience building and improving design systems.
• Excellent written communication and copywriting skills.
• Experience using AI tools in your design workflow, including prototyping ([REDACTED], [REDACTED], [REDACTED], or similar).
• The ability to handle ambiguity. You're comfortable conducting research and gathering information to make informed decisions on your own.

What's cool about the role

• Ship work you’ll be proud of.
• Own design for a product area, end-to-end. You'll help scope, drive, and measure your work, pushing forward user and business goals.
• Become the champion for your users. You'll conduct research and usability tests to gain a deep understanding of problems before designing solutions.
• Competitive pay and equity. Base salary for this role: $200,000 - $265,000
• Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.
• Fully remote. Work from anywhere in the Americas.
• Great culture. Read more about how we work in our public handbook.

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