Senior Product Designer

Our product asks people to make a high-stakes household decision with confidence, then to control who may contact them

The same experience has to work as a guided flow and as a conversational one, serve a broad consumer audience with widely varying digital confidence, and remain clear when it is shared with a family member who is helping from a distance

On the other side of the marketplace, service professionals need an experience that makes the economics and the expectations legible before they commit

You will be the first designer and will set the standard for all of it

• Own product design end to end for the consumer and professional experiences: research, information architecture, interaction design, visual design, and the copy that carries them
• Establish and maintain the design system so that multiple front ends stay one coherent product, and so engineering can move quickly without design debt
• Design the decision, consent, and verification-disclosure patterns that are central to the product, and make trust legible without relying on badges or claims
• Set the accessibility and inclusive-design standard for the company and hold every release to it
• Run continuous discovery and usability research with real users, and turn findings into shipped changes on short cycles
• Partner closely with product, engineering, and the AI team so that model behavior and interface behavior are designed together
• Over time, shape the design function: hire, mentor, or remain a senior individual contributor with others around you

Benefits

• Work from home opportunities
• Paid time off and paid holidays
• Paid parental leave
• FSA and commuter benefit programs
• Team activity budget
• Top-tier 401(K) plan with company matching
• Health, dental, and vision care for you and your family