Senior Product Designer

• The [REDACTED] team is searching for our next Senior Product Designer to help create experiences that connect and support fundraiser organizers, potential donors, supporters, and nonprofits
• This role isn't just about pixels and prototypes—it's about empathy, clarity, and creating real human impact
• You'll be a core part of a triad leadership team, working shoulder-to-shoulder with your Product and Engineering partners to shape the vision, strategy, and execution of our most critical initiatives
• Together, you'll drive cross-functional collaboration with research, marketing, customer care, and more, to unlock user value, and guide the evolution of our platform
• Set and drive experience strategy across multiple product areas, aligning design vision with company goals and influencing roadmaps through strong product thinking and storytelling
• Use deep qualitative and quantitative insight to define problems, evaluate tradeoffs, and measure impact, connecting customer outcomes to business results and guiding teams toward high-leverage opportunities
• Lead complex, cross-functional design explorations, facilitating workshops and working sessions that align Product, Engineering, Data, and Research around shared problem definitions and conceptual direction
• Own end-to-end design execution for high-impact initiatives, producing high-quality designs, prototypes, and specifications while ensuring cohesion across surfaces and touchpoints
• Steward and evolve the Heart design system, identifying systemic gaps, influencing standards, and ensuring consistency, scalability, and accessibility across the product ecosystem
• Partner closely with Product and Engineering leadership to translate ambiguous problem spaces into clear, actionable solutions that are intuitive, elegant, and durable
• Raise the bar for design quality across the organization by leading critiques, mentoring designers, and modeling strong craft, feedback, and decision-making practices
• Act as a design thought leader, proactively identifying opportunities to improve processes, tools, and ways of working to help design scale effectively

Benefits

• $600 annual fitness and wellness reimbursement
• Wide range of health insurance options, including medical, dental, and vision ([REDACTED] covers 100% of employee premiums, and 80% of spouse and dependents)
• Weekly massages
• Standing desks
• Fully-stocked kitchens & daily lunches
• Team off-sites & monthly social events
• Many of our offices are dog friendly
• Enhanced parental leaves
• 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
• Caltrain GoPasses for our Bay Area commuters
• $50/month for employees commuting to and from work (public transit and/or parking)
• Quarterly volunteer events in each office to give back to our local communities
• "Gives Back" program, where employees nominate fundraisers weekly for donations from [REDACTED]
• 401(k) retirement plan with company matching
• Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions