Senior Product Designer

At [REDACTED], we’re building AI that serves society.

We're a global team of ambitious, hardworking problem solvers, applying fast-moving startup energy to work that makes the world a better place. If you want to apply your talent to the biggest problems society faces, [REDACTED] is the place for you.

You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.

Over 100,000 frontline workers already use [REDACTED] to take notes, provide live interpretation and handle phone calls, so they can focus on the people who need them most. This is just the beginning.

About the role:

Frontline workers do some of society’s hardest, most consequential work. Yet the tools they rely on are often clunky, outdated and poorly designed.

Our challenge is to bring the world’s most advanced technology to some of society’s most complex, human problems — without making the technology itself feel complex. It should feel ‘dictaphone simple’: something anyone can pick up, use without thinking, and put down again, trusting that it’s done its job. And it should be designed with the same care, craft and delight as the best consumer products.

[REDACTED] Notes already saves over 100,000 frontline workers hours of admin every week — and caseworkers tell us it makes the job feel human again, with more time to focus on people, not paperwork.

Now we’re bringing that same approach to new products and users. To do that we’re building out a world-class design team - so if the challenge of creating beautifully simple tools powered by cutting edge technology sounds up your street, we’d love to meet you.

You will:

Own design end-to-end, working closely with product and engineering. That means talking to users, taking ideas from sketch to delightful software, shipping frequently and iterating.

Design with engineers on AI capabilities, translating what the latest models can do into practical, high-impact product features

Talk directly to users in the field, visiting caseworkers and social workers, watching how they actually work, and feeding that back into design decisions

Evolve our design system, creating new patterns and conventions where none exist yet

Craft beautiful interactions so the product feels fast, reliable and a pleasure to use

You are:

A product-first generalist who's cut their teeth at a fast-paced startup or product-led tech company

Data-informed and outcome-focused, balancing high-fidelity craft with quick mock-ups that engineers can build from

Great at translating ambiguity into simple flows, you untangle vague, conceptual problems into interfaces people immediately understand

A confident communicator and storyteller, able to align a room around a direction using both visuals and data

Someone with strong beliefs, loosely held, a good listener who takes feedback well and reaches better decisions because of it

Comfortable working directly with engineers and PMs, sparring on trade-offs and briefs that raise more questions than answers

Motivated by the mission, excited by the idea that your work directly improves essential public services

Our process

Talent screen (30 minutes)

Case study deep dive with 2 of the Product team (90 minutes)

White boarding session with 2 of the Product team (60 minutes)

Founder interview (45 minutes)

About [REDACTED]

We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by [REDACTED] as one of London's 10 hottest startups and by [REDACTED] as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of [REDACTED], [REDACTED], [REDACTED], [REDACTED] and [REDACTED].

We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of [REDACTED], [REDACTED], [REDACTED] and [REDACTED].

Start your journey to a more impactful career today. We're excited to hear from you.

Reasonable adjustments:

[REDACTED] is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices.

We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required.

If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so.

Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.