Senior Product Designer (JobEx)

Job Description

Why [REDACTED]?

Help us build solutions that build better lives. At [REDACTED], we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Senior Product Designer I, you play a pivotal role in shaping product experiences that are intuitive, innovative, and useful for our Pros. You bring strong product design expertise, exceptional aesthetic sensibilities, and a collaborative approach to solving complex customer and business problems.

You work closely with product management, design, engineering, and cross-functional partners to shape product direction, influence strategy, and create unified experiences across the product ecosystem. You balance strategic thinking with hands-on design execution, using customer insights, strong design judgment, and measurable outcomes to guide your decisions. Your work raises the bar for product quality, strengthens the overall design experience, and helps define the next generation of experiences for our Pros.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Design simple and beautiful product experiences that make a measurable difference in the daily lives of our Pros
• Advocate for customer needs while balancing product strategy, business goals, technical considerations, and measurable outcomes
• Facilitate and participate in user research and usability testing, synthesizing insights to continually improve experiences and elevate the quality of the product
• Shape and expand the user experience, interactions, and user interface through user flows, information architecture, sketches, wireframes, visual design, and prototypes
• Influence product direction through strong design judgment, customer insights, and close partnership with product management, engineering, design, and other cross-functional stakeholders
• Present and communicate concepts, design rationale, tradeoffs, and recommendations clearly to team members and stakeholders
• Strengthen design principles, systems, and repeatable patterns that improve consistency, accessibility, quality, and scalability across the product
• Inspire new ideas and experiences by exploring emerging interaction patterns, technologies, and next-generation interfaces
• Create guidelines and documentation that connect design intent with the teams building our products and support the delivery of thoughtful, easy-to-use experiences

Qualifications:

• 6+ years of experience in product design, UX/UI design, or a related field
• Strong portfolio demonstrating experience designing complex digital products and end-to-end experiences across platforms
• Proven expertise with modern design platforms (i.e. [REDACTED], [REDACTED] Creative Suite) and fluency with AI-native tools (i.e. [REDACTED] AI, Claude, ChatGPT)
• Bachelor’s degree in design, human-computer interaction (HCI), or a related field, or equivalent work experience
• Experience working with and evolving design systems at scale
• Deep expertise in user-centered design, interaction design, accessibility, interactivity, motion, and established product design patterns
• Experience collaborating effectively within fast-moving, cross-functional product teams
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation

What will help you succeed:

• A strong and thoughtful design perspective paired with openness to constructive input and the ability to communicate your rationale clearly
• Relentless attention to detail and commitment to ensuring design quality extends beyond [REDACTED] through the final product experience
• A natural drive to develop deep subject matter expertise while maintaining an understanding of the broader product ecosystem
• A collaborative mindset and the ability to bring product, engineering, and design toward a shared answer independently
• A perpetually curious mindset that drives exploration of new ideas, technologies, design approaches, and customer experiences
• A background with range that allows you to work across disciplines, or a craft you've pushed far enough to teach
• Personal resilience to learn from scratch, and successfully thrive in ambiguity

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $128,000 - $145,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in [REDACTED]’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. [REDACTED] is growing fast and we’re scaling our team to help enable and accelerate our growth.

Founded in 2013, [REDACTED] helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, [REDACTED] enables Pros to save time, grow profitably, and provide best-in-class service.

[REDACTED]’s brand portfolio includes Business Coaching by [REDACTED], a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

[REDACTED] celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Privacy Notice for California Job Candidates - [REDACTED]

Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.

Any specific metrics, targets, or performance goals referenced in this posting are illustrative only and are subject to change based on evolving business needs.

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