Senior Product Designer, Guest Commerce

At [REDACTED], we’re on a mission to make vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for our owners and guests. Whether solving big challenges, delivering outstanding results, or celebrating wins, we approach every day with purpose and passion. If you’re ready to join a mission-driven company where every teammate has the opportunity to thrive, [REDACTED] might just be the place for you.

Why this role

[REDACTED] is the largest tech-enabled vacation rental management company in North America, and [REDACTED] is our consumer marketplace. We are hiring a Senior Product Designer to own how travelers find, trust and book a stay with us.

You will lead product design across our direct booking surfaces: search, dynamic pricing, mobile checkout, promotions, and AI trip planning. You will collaborate in a dedicated pod: a PM, two full-stack engineers, and analytics all focused on [REDACTED]. If you are a hypothesis-driven e-commerce designer who balances customer trust and visual craft with conversion lift and works AI-native, come build with us.

What you’ll do

• Design the Booking Funnel: Own the [REDACTED] path-to-purchase—search, listing pages, and checkout.
• Search & Inventory Discovery: Shape intuitive search, filtering, and recommendation and Ai trip planning patterns that help travelers quickly find the ideal home or discover suitable alternatives.
• High-Consideration Purchase UX: Design clear pricing architecture, fee structures, and value propositions that build guest confidence and reduce purchase anxiety.
• Mobile Commerce: Optimize the end-to-end transaction flow on mobile web, prioritizing speed, clarity, and timely support at critical moments of hesitation.
• Retention & Re-Engagement: Design high-leverage touchpoints across the guest lifecycle, including promotional incentives, cart recovery flows, referrals, and repeat-stay loops.
• Hypothesis-Driven Experimentation: Collaborate with your pod to rapidly prototype, launch A/B tests, and make decisions grounded in data.
• Solve from First Principles: Dig into funnel drop-offs, user research, and unit economics to uncover the root causes of friction and prioritize solutions by business impact.

What makes you a great fit

• 7+ years of Product Design experience with a strong portfolio of high-consideration consumer e-commerce, travel/hospitality or marketplace experiences that drove measurable revenue or conversion lift.
• Conversion Without Sacrificing Craft: You understand consumer purchasing psychology and can explain why a high performing page you built works.
• A Builder Skillset: Mastery of visual design, interaction design, responsive design, and web performance paired with a comfort working fast and iterating in real time alongside engineers and PMs.
• A Builder Tech Stack: You are already working in AI workflows and able to implement your prototypes.
• Experimental Rigor: Complete comfort using quantitative data (funnel metrics, A/B testing, product analytics) and qualitative insights to validate hypotheses and design decisions.
• High-Performance Mindset: You are customer-obsessed and embrace a growth mindset.

Compensation

For this role our salary range is $141,000 to $184,000, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance. Compensation for this role may vary to reflect local market conditions.

Location

All [REDACTED] team members must live in one of our approved locations by their first day. We can hire from anywhere in the U.S. except D.C. and Hawaii. Some positions may also have restrictions based on compensation in the following states: California, Maryland, New York, Pennsylvania, Rhode Island, and Washington. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both! If you're planning to move soon, please let us know, and we'll be happy to review your application again.

California Applicant Privacy Policy | [REDACTED]

How we reward [REDACTED]

We’re intentional about offering benefits that empower every [REDACTED] to thrive both professionally and personally because they’re more than perks—they’re investments in our customer-obsessed, high-performing team.

We believe in treating others as they want to be treated, providing benefits that deliver real value, and challenging the status quo to meet the diverse needs of our team. Whether it’s helping you take care of your health, plan for the future, or celebrate life’s milestones, our offerings are designed to support you every step of the way.

• Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match.
• Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage.
• Health & Wellness: Comprehensive medical, dental, and vision plans, with 100% employer-paid dental and vision for individual coverage, a low-cost medical option, 10 free mental health visits, and pet insurance.
• Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you.
• Travel Perks: Annual [REDACTED] travel credit after one year and discounts on stays at all [REDACTED] properties.
• Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact.
• Connection: Employee Resource Groups celebrating our diverse communities at [REDACTED].

How we work together

With our core values as our guide, every [REDACTED] helps shape the company we want to work for and the people we want to be. We’ve cultivated a culture of collaboration, care, and responsibility that we can all be proud of, and we’re excited to see what you’ll bring as your authentic self.

Still curious about who we are and what we do? Read more about our business and our culture at [REDACTED].

EEO

At [REDACTED], we are committed to diversity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. [REDACTED] participates in e-Verify for all positions.

If you have a disability or special need that requires accommodation at any point in the hiring process, please let your recruiter know.