Senior Product Designer, Complex Care

Our mission: eliminating every barrier to mental health.

[REDACTED] is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the [REDACTED], [REDACTED] reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every [REDACTED] team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

[REDACTED] is looking for a Senior Product Designer to join our team. Reporting to the Director of Product Design, Member Growth, you will focus on elevating the quality, craft, and clarity of our complex care member and provider experiences while ensuring they drive meaningful business outcomes. You will work closely with PMs, Engineering, and Data Science to design and ship thoughtful, high-quality product experiences that help members and providers connect to receive and provide care.

Please note that this is a hybrid role based in one of our Hub Cities: New York, San Francisco, or Seattle with an expectation to be in the office 2–3 days per week. Candidates must be based in the NYC, San Francisco or Seattle metro areas or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

What you’ll do:

Design elegant,…