Senior Product Designer (Clinical Education Platform)

Headquarters: Toronto, ON / Austin, TX / Canada Remote / USA Remote

About [REDACTED]

We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use [REDACTED] for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on [REDACTED] to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.

This is your invitation.

Bring your ideas, your grit, and your care for people.

Join us and shape the future of care.

[REDACTED] Academy is an education platform designed to support healthcare providers in delivering effective whole person care through evidence-based ingredient education and advanced diagnostic training. We deliver education through a variety of formats, including courses, webinars, articles, clinical guides, and in-app resources to support real-time clinical decision-making.

The Role

We’re looking for a Senior Product Designer to shape the future of clinical education on [REDACTED] Academy. You are a strong product designer first and foremost, with deep experience in user experience design and a sharp eye for creating beautiful, intuitive interfaces that reduce complexity. You design with a high standard of craft, creating experiences that feel credible, modern, and appropriate for a clinical, professional audience.

You have experience designing products that support learning, not just usage. You understand how to design for comprehension, retention, motivation, and long-term behavior change, and you know the difference between helping a user complete a task and helping them truly understand something.

What You’ll Do:

• Support seamless provider journeys across onboarding, content discovery, and course enrollment.
• Design experiences that help providers understand and retain clinical knowledge, stay motivated over time, and apply learning with confidence.
• Go beyond a single surface by creating the connective tissue between Academy and the broader [REDACTED] product ecosystem, ensuring context carries across experiences and learning naturally transitions into action.
• Lead nimble, iterative UX research and testing to validate ideas, experiment with interaction patterns and information architecture, and refine solutions in a fast-moving environment.
• Translate user insights, behavioral data, and product strategy into clear, thoughtful design direction.
• Partner closely with Engineering to deliver high-quality, well-documented designs, adapt to technical constraints, and collaboratively refine scope and solutions.
• Collaborate with clinicians and content leaders to shape new educational formats, deeply understand learning objectives, and design experiences that reduce complexity while preserving clinical nuance.
• Contribute to scalable patterns that maintain clarity, credibility, and consistency across Academy.

What You Bring:

• Strong product design craft across user experience research, user experience design, and visual design.
• Experience designing digital products end to end, from discovery and concept development through stakeholder alignment, prototyping, and developer handoff.
• Experience working closely with engineering teams, adapting to technical constraints, refining scope collaboratively, and delivering clear, production-ready design files.
• Experience designing for learning, behavior change, or knowledge retention outcomes.
• Experience working across connected surfaces or product ecosystems.

Bonus if you have experience with:

• Professional EdTech platforms
• Digital onboarding or academy-style products
• Financial education or financial literacy tools
• Knowledge or learning-enhancement platforms (e.g., AI note-taking tools)
• Healthcare experience is a plus, but not required.

What we can offer you:

• Generous PTO and competitive pay
• [REDACTED]’s RRSP/401k match program for financial health
• Flexible benefits package and workplace wellness program
• Training budget and company-wide learning initiatives
• Discount on [REDACTED] catalog of products

Compensation range

The salary range for this role is between $115,000 and $145,000 CAD. [REDACTED] shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of [REDACTED]’s total rewards package.

Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.

Why [REDACTED]

Great work happens when people feel supported, trusted, and inspired. At [REDACTED], we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.

What to Know Before You Apply

We’re grateful for the interest in joining [REDACTED]. To make sure your application reaches our hiring team, please apply directly through our careers page. We’re not able to respond to individual messages about open roles on email or social channels.

[REDACTED] is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [REDACTED].

All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.

We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.

Learn More

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Let’s make healthcare whole

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

To apply: [REDACTED]