Senior Product Designer

Brisbane, AU
Freelance
Hybrid
Posted 6 days ago

About this role

Company :

[REDACTED]

At [REDACTED], we're committed to delivering digital experiences that create value for our customers, support our operations, and drive business performance.

We're looking for a Senior Product Designer to join our Product & Digital Experience team on a 12-month fixed-term contract, reporting to the Digital Design Lead.

You'll play a key role in delivering user-centred digital solutions across several business-critical initiatives, including operational and customer-focused digital programs. Working closely with business stakeholders, product owners, and development teams, you'll help transform complex challenges into engaging, intuitive digital experiences that deliver measurable outcomes.

What will you be doing?

As a Senior Product Designer, you will lead and contribute to the end-to-end design process, from discovery and research through to prototyping and delivery. You'll champion design thinking, collaborate with cross-functional teams, and ensure solutions are aligned to both customer needs and business objectives.

Key responsibilities include:

  • Design intuitive and engaging UX and UI experiences across digital products and platforms.
  • Lead discovery activities to understand customer needs, define requirements, and shape solutions.
  • Facilitate stakeholder workshops, collaborative design sessions, and ideation activities.
  • Create rapid prototypes and concepts using modern AI-assisted design tools.
  • Conduct user research, validation activities, and usability testing to inform design decisions.
  • Develop customer journeys, user flows, wireframes, and other key design artefacts.
  • Contribute to, and maintain design systems, ensuring consistency, accessibility, and best practice.
  • Partner with business stakeholders, product owners, developers, and delivery teams throughout the design lifecycle.

What will you bring?

  • Minimum five years’ experience delivering UX/UI design solutions for digital products and platforms.
  • Strong experience across customer experience, service design, user experience, and user interface design.
  • Proven ability to conduct and apply qualitative and quantitative user research.
  • Experience facilitating workshops, discovery sessions, and stakeholder engagement activities.
  • Advanced proficiency with modern design and prototyping tools, including [REDACTED] and AI-assisted design platforms.
  • Strong communication and influencing skills, with the ability to engage stakeholders at all levels.
  • Experience working within Agile delivery environments and cross-functional product teams.
  • A passion for creating exceptional user experiences that drive meaningful business outcomes.

Who are we and why work with us?

[REDACTED] is a partner of choice for some of the world’s best brands in the Industrial and Motors sectors. With operations in 17 countries and territories and a strong footprint in Asia Pacific, we continue to grow, delivering sustainable value to our stakeholders through operational excellence, high-performance standards and good corporate governance.

When you join our team at [REDACTED], you’ll benefit from:

  • Flexibility & Work-Life Balance – We prioritise your well-being with flexible working hours and hybrid office and work from home arrangements.
  • Innovation & Improvement – We drive continuous improvement through dedicated initiatives and embrace technological advancements to stay at the forefront of our industry.
  • Career Development: You are provided with continuous learning and development opportunities, opportunities to attend relevant conferences and industry events, and incredible growth opportunities through our [REDACTED] network.
  • Health & Wellbeing Support – Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
  • Financial Benefits: Enjoy a rewarding salary package with yearly reviews, along with a range of other benefits to support your financial wellbeing including salary continuance insurance protection insurance, paid parental leave, discounts at major retailers just to name a few!

Interested? Here’s What’s Next:

If you’re interested in growing your career with a large, diverse organisation, we’d love to hear from you!

📌 Apply Now – click the button below. 📞 Enquiries: [REDACTED] 👤 Contact: [REDACTED] – [REDACTED]

[REDACTED] follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.

Benefits & Perks

Flexible hours
Hybrid work
Health insurance
Paid parental leave
Learning and development opportunities
Conference and industry event opportunities
Employee Assistance Program
Free health checks
Salary continuance insurance
Retail discounts

Recommended Skills for this Position

User-Centered Design
Interaction Design
Customer Experience (CX) Design
User Research
Prototyping
Cross-Functional Collaboration
Usability Testing
Design Systems
AI-Assisted Design Workflow
Qualitative Research Methods
Quantitative Research Methods
Service Design
Wireframing
Journey Mapping
Facilitation
Stakeholder Communication and Influence
Rapid Prototyping
Design Thinking
Accessibility Design
Agile/Scrum
Ideation Techniques
Information Architecture
Visual Design

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