Senior Product Designer

Boston, US
On Site (Office)
Hybrid
Posted 2 months ago

About this role

[REDACTED] is a logistics intelligence platform used by global supply chain teams to track shipments in real time - monitoring location, condition, and exceptions across millions of transit events

The problems we work on are genuinely hard: complex workflows, dense data, fast-moving operational contexts, and several different user personas who depend on this product to make critical decisions

We’re looking for a Senior Product Designer to lead design across a newly formed team at [REDACTED]

You will have the opportunity to create completely new product experiences and connect them to our existing platform

This isn’t a polish role; it’s a systems and craft role

Designers are embedded directly in product teams - not handed specs, and not handed off finished work

We share early and often. We expect designers to frame problems, not just solve them

Design has a real voice in product direction, and that comes with accountability for outcomes

We value clarity and simplicity over completeness, and iteration over waiting for the perfect solution

  • Lead design end-to-end for complex platform areas, from early problem framing through production
  • Design for multi-stakeholder workflows, critical reporting use cases, data-heavy surfaces: alerts, timelines, dashboards, automations, and configuration flows
  • Drive design decisions using sketches, wireframes, high-fidelity mockups, and interactive prototypes - you’ll use your judgement on whatever fidelity the problem calls for
  • Define and lead user research studies to surface insight, validate direction, and build shared understanding with the team
  • Partner with your PM to shape problem definitions, scope, and project timelines - not just execute them
  • Contribute to and evolve [REDACTED]’s design system: components, patterns, guidelines, and accessibility standards
  • Apply systems thinking to create reusable, scalable patterns across the platform
  • Work directly with engineers to ensure designs are feasible, accessible, and production-ready
  • Actively participate in UX team design reviews and cross-functional critiques, contributing to levelling up design culture at [REDACTED]

Benefits

  • The autonomy and resources to build what you know how to build
  • Work with a committed global team that continues to track an unusually high employee NPS score
  • Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of [REDACTED]’s growth
  • Office based, hybrid, or remote work options - your choice

Benefits & Perks

Stock options
Remote-friendly
Hybrid work

Recommended Skills for this Position

Design Systems
Systems Thinking
Interaction Design
Data and Information Visualization
User Research
UX Strategy
Prototyping
Wireframing
Accessibility Design
Cross-Functional Collaboration
Designer-Developer Handoff
Iterative Design
UI Design Patterns
Visual Design
Information Architecture
Stakeholder Communication and Influence
Design Communication
Human-Centered Design
Design Advocacy
Design Thinking

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