Senior Product Designer

About Us

We are a proudly NZ owned award-winning KiwiSaver and Wealth manager. Since inception, our goals have been to educate and empower our customers to help them make good financial decisions and to provide them with strong long-term performance. To date, we have achieved both of those goals and we are relentlessly focused on these goals for the future. Ultimately, we exist to grow Kiwi’s wealth and help them achieve materially better financial outcomes in retirement.

We are a business that cares about making this difference and our people play a key role in bringing our mission to life. We encourage our people to bring their ideas to the table and empower them to lead initiatives that will positively impact our business, community, and members.

About The Role

As our Senior Product Designer you will help shape intuitive, engaging B2C digital experiences that make managing and growing wealth easier for New Zealanders.

You'll take ownership of the end-to-end design process, from customer discovery and problem-solving through to design, delivery and continuous improvement. Working closely with Product Managers and Engineers, you'll turn complex challenges into simple, seamless customer experiences that balance user needs with commercial outcomes.

This is an opportunity to influence product direction, champion exceptional design, mentor other designers and make a meaningful impact on the digital experience we deliver to our customers.

You can expect your day to day to look something like this:

• Lead end-to-end product design: Own the design process from customer discovery and research through to prototyping, testing, delivery and continuous improvement.
• Solve complex customer problems: Turn complicated financial information and workflows into simple, intuitive and engaging digital experiences.
• Shape product direction: Collaborate with Product Managers and Engineers to identify opportunities, challenge assumptions and influence product decisions.
• Create exceptional user experiences: Design high-quality customer journeys, combining strong UX thinking, interaction design and visual craft.
• Research and validate: Conduct user research and usability testing, using customer insights and data to inform design decisions.
• Collaborate to deliver: Work closely with engineering teams to bring designs to life, ensuring quality, consistency and accessibility.
• Champion design excellence: Contribute to design systems, share best practices and mentor other designers to lift overall design capability.
• Drive innovation: Explore emerging technologies and AI tools to improve design processes, efficiency and customer outcomes.

About You

We're looking for an experienced Senior Product Designer who combines strong product thinking, creative problem-solving and exceptional UX/UI design skills with a passion for creating intuitive, engaging digital experiences. You'll bring 6–8 years of experience designing and delivering digital products end-to-end, with a strong portfolio demonstrating your design thinking, ownership and impact. Experience in B2C digital products, customer acquisition, onboarding or financial services would be highly regarded.

You'll be naturally curious, customer-focused and commercially minded, with the confidence to challenge assumptions, navigate ambiguity and influence product decisions. A collaborative communicator and mentor, you'll enjoy working across teams, sharing your expertise and championing design excellence. You'll be adaptable, innovative and passionate about using design and emerging technologies to create meaningful customer experiences that help New Zealanders build their financial wellbeing.

In addition to the above you will also have:

• Bachelor’s degree in related discipline
• 6 – 8 years of a strong track record of designing and shipping digital products end to end, including discovery, launch and post-launch iteration.
• Experience independently leading complex, ambiguous design work and influencing product outcomes and team practices.
• Seniority is assessed through demonstrated scope, judgment, ownership and impact
• Excellent communication and stakeholder management skills
• Ability to simplify complex problems

What’s in it for you?

Our culture is what sets us apart. We set ourselves high standards, ensuring our work environment is one where people thrive and also have fun. We invest significantly in the well-being of our people and are intentional about celebrating wins.

In return for your hard work you can also expect many great benefits working at [REDACTED]:

• A rewarding role with ongoing growth.
• Competitive base salary + bonus package.
• Competitive benefits package including health insurance, discounted gym membership, additional KiwiSaver contribution, corporate benefits and more!
• Proactive Health & Wellbeing Committee who organise a full calendar of events and initiatives.
• Great working hours (no weekend work).
• Comfortable and central Auckland CBD office location.

Convinced?

If you are interested and wish to apply, please hit “Apply Now” and be sure to include your CV and cover letter setting out your interest and fit for the role.

We look forward to meeting you!

Applicants for this position should hold a valid visa to work full-time in NZ.