Senior Product Designer

Help more pets get the care they need, by designing how vet clinics and pet parents connect.

The reminder that gets a puppy in for its vaccinations. The text that reassures a worried owner after surgery. The booking made at 10pm from the couch. The form filled in before anyone walks through the clinic door. These small moments decide whether a pet gets the care it needs, and they're what Vello is built for.

Vello is [REDACTED]'s new client engagement platform, sitting at the centre of our veterinary software portfolio. It brings together automated reminders, two-way texting, online scheduling, digital forms, and the Vello pet parent app and web portal. Practices using Vello have seen wellness visits rise by 4.3%, so good design here shows up as healthier pets and less stressed clinic teams.

We're looking for a Senior Product Designer to join our Auckland team and help shape where Vello goes next.

Why this role stands out

• Design both sides of the relationship. You'll shape the experience for pet parents (a consumer mobile app and web portal) and for the busy clinic teams on the other end. Few roles let you own both sides of a conversation.
• Shape a new platform, not maintain an old one. Vello is new, so the patterns, flows, and priorities you help set now will last. You'll influence what we build, not just how it looks.
• Design in the codebase, not just in Figma. On Vello, designers use agentic coding tools to commit to the codebase and work through pull requests alongside engineers. You'll have a solid design system and tooling behind you, so you can spend your time on great experiences.
• Take on a meaty systems challenge.…