Senior Product Designer (15-Month FTC)

London, GB
Freelance
Hybrid
Posted 4 weeks ago

About this role

November 2026 start

Hybrid: 2 days per week in our Tower Bridge office (Wednesdays & Thursdays)

We’re part of [REDACTED], a group of online brands that include: [REDACTED], [REDACTED] and [REDACTED].

[REDACTED] exists to help consumers make more informed financial decisions. Our free, online comparison service allows consumers to compare financial products, from credit cards to savings accounts, loans to travel money. We want our users to feel reassured that we're on their side when it comes to their finances.

Within this, our SME finance portfolio exists to make business life easier: Managing a business comes with many distracting challenges. We are building a digital platform that eases this burden by connecting business owners to the optimal partner for their unique needs. By making the complex simple, we enable business owners to make better decisions and focus on what they do best.

We're looking for a Senior Product Designer to help bring that mission to life — designing end-to-end finance experiences for small and medium business owners, from the moment they discover us through to growth, retention, and re-engagement.

This is a hands-on senior design role for someone who's equally comfortable sketching a flow, running a research session, and shaping the strategic direction of a product area. You'll own end-to-end SME finance experiences — acquisition, growth, retention, and re-engagement — working closely with Product, Engineering, Data, Content, and Marketing to ship work that's both commercially effective and genuinely useful to business owners.

You'll bring strong craft (UI, visual, and interaction design), a rigorous approach to research, and comfort using AI tools throughout your workflow — from discovery through to prototyping. You'll also contribute to and help evolve our design system, and occasionally lend visual design support to marketing and above-the-line material.

What you'll be doing

  • Own end-to-end SME finance experiences — across the full customer lifecycle: acquisition, growth, retention, and re-engagement.
  • Balance hands-on design with strategic input — you'll be in [REDACTED] shaping flows and interactions day-to-day, while also contributing to the broader design strategy and roadmap for your area.
  • Lead and facilitate research — planning, running, analysing, and synthesising research (usability testing, discovery interviews, concept testing), and using findings to shape decisions across the team, not just your own designs.
  • Use AI throughout your workflow — from research synthesis and ideation through to prototyping — using tools like [REDACTED], [REDACTED], or equivalent, alongside [REDACTED] and usability platforms like [REDACTED], to move faster and explore more.
  • Facilitate workshops with your immediate cross-functional team to align on problems, generate ideas, and make decisions collaboratively.
  • Collaborate across disciplines — working closely with Product Managers, Engineers, Data/Analytics, Content Designers, and Marketing to design, ship, and iterate on features.
  • Use and contribute to our design system — building consistently with existing patterns and components, and proposing improvements or new patterns where gaps exist.
  • Bring strong visual and UI craft — contributing high-quality visual assets where needed, and partnering with Marketing on above-the-line (ATL) material to ensure design consistency across brand touchpoints.
  • Prototype at varying levels of fidelity — from quick concept explorations to high-fidelity, testable prototypes — using [REDACTED], [REDACTED]/[REDACTED]/[REDACTED], or similar tools.

What we're looking for

  • 5+ years of experience in product design, with a strong portfolio demonstrating end-to-end ownership of digital products or features.
  • Proven ability to balance hands-on execution with strategic thinking — you can design a screen and also make the case for why the team should be solving a different problem.
  • Strong UI and visual design skills — an eye for detail, typography, layout, and visual hierarchy, not just UX flows.
  • Experience owning and facilitating research independently — from planning through to synthesis and socialising insights.
  • Confidence facilitating workshops with cross-functional teams (Product, Engineering, Data, Content, Marketing).
  • Practical experience incorporating AI tools into your day-to-day design process — research, ideation, and/or prototyping.
  • Solid experience working with, and ideally contributing to, a design system.
  • Comfortable working in [REDACTED], with familiarity in prototyping and research tools such as [REDACTED], [REDACTED], [REDACTED], [REDACTED], or similar.
  • A collaborative, communicative approach — comfortable working closely with Product, Engineering, Data, Content, and Marketing as equal partners.
  • Strong storytelling and communication skills — able to present and defend design decisions to stakeholders at all levels.

Nice to have:

  • Experience designing for financial services, fintech, or other regulated/high-trust industries.
  • Experience designing for SME/B2B audiences specifically.
  • Experience contributing visual assets for marketing or above-the-line campaigns.

You don’t need to tick off everything on this list - so don’t let that hold you back from applying. We want to make sure you’re learning plenty during your time with us!

Our commitment to you

We are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this, it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.

What we offer

We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at [REDACTED] even more enjoyable. Here are some of the benefits you can look forward to:

  • 10% discretionary yearly bonus and yearly pay reviews (based on [REDACTED] and personal performance)
  • A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
  • Employer-matching pension contributions up to 7.5%
  • Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life
  • 25 days holiday (increasing with years of employment to 30 days) + 2 days “my time” per year
  • Private medical cover, critical illness cover, and employee assistance programme
  • A healthy learning and training budget
  • Electric vehicle and cycle to work schemes
  • Free in-office gym, accessible 7 days a week
  • Free breakfast in the office daily
  • You’ll be equipped with great technology (choice of Mac or Windows)
  • Free access to the [REDACTED] and [REDACTED] app for physical and mental health
  • Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.

Benefits & Perks

Hybrid work
Remote-friendly
Annual bonus
401(k) match
Health insurance
Paid parental leave
Paid time off
Learning budget
Gym membership
Commuter benefits
Critical illness insurance
Employee assistance programme
Mental health support
Free breakfast
Company-provided equipment
Team socials

Recommended Skills for this Position

User Research
UX Strategy
Interaction Design
Qualitative Research Methods
Usability Testing
Prototyping
AI-Assisted Design Workflow
Design Systems
Cross-Functional Collaboration
Facilitation
Visual Design
Customer Experience (CX) Design
User-Centered Design
Iterative Design
UI Design Patterns
Visual Hierarchy and Composition
Typography
Grid Systems and Layout
Stakeholder Communication and Influence
Storytelling
Design Communication
Ideation Techniques
Presentation Skills
Rapid Prototyping
Wireframing

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