Senior Manager, Digital Products – Housing & Community Development
About this role
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📋 Description
- Own day-to-day delivery across the Digital Products portfolio for [REDACTED]
- Scope and prioritize work across concurrent projects
- Coordinate subject-matter-expert and client contributors
- Remove team blockers and own timelines and deliverables
- Communicate progress with clients and leadership
- Define roles and recruit, onboard, and mentor team members
- Oversee professional development and AI-assisted workflows
- Understand complex problem spaces and develop solutions, product concepts, and prototypes
- Translate concepts and prototypes into buildable plans and requirements
- Ensure tools are built to vision and meet quality, accuracy, and compliance standards
- Manage subject-matter-expert and user testing
- Guide products through federal security, accessibility, and technical-readiness reviews and approvals
- Coordinate with platform, infrastructure, and government partners
- Own project budgets and financial management across the portfolio
- Ensure timely, accurate, and cost-efficient completion of committed deliverables
🎯 Requirements
- Bachelor’s degree or equivalent work experience
- Minimum 10 years of experience in project or product delivery, program management, or client management
- Experience managing teams, budgets, and client deliverables
- Minimum 5 years supporting [REDACTED]
- Knowledge of [REDACTED] programs
- Experience supporting federal technical assistance
- Minimum 5 years managing delivery of digital products or tools from concept through launch
- Willingness to travel on occasion
- Familiarity with modern development workflows
- Willingness to work in an AI-assisted delivery model and use AI tools directly
- Experience with federal contract financial management
- Excellent verbal, interpersonal, and written communication skills
- Strong leadership and team-building skills
- Ability to manage competing and evolving priorities
- Ability to work with internal staff, outside clients, and project stakeholders
- Strong analytical, problem-solving, and decision-making skills
- Ability to communicate with technical and non-technical audiences
- Proficiency in MS Office applications, including Word, PowerPoint, Outlook, Excel, and Teams
- Comfortable in a remote team environment
🏖️ Benefits
- Remote work arrangement
- Reasonable accommodations for disabilities, disabled veterans, and sincerely held religious beliefs
- Equal opportunity employment
- Confidential accommodation support
- Professional development through mentoring and team-building opportunities
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