Senior Learning Experience Designer – Virtual

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📋 Description

• Lead learning-design workstreams for complex, high-impact, or ambiguous initiatives
• Collaborate with Learning Solutions Consultants, subject matter experts, stakeholders, and project team members
• Translate diagnosed needs and agreed solution direction into effective learning experiences
• Exercise advanced instructional judgment and advise on design, feasibility, quality, delivery, and learner-experience tradeoffs
• Design, develop, and maintain facilitator guides, resource guides, job aids, storyboards, e-learning modules, assessments, practice activities, multimedia assets, and related learning materials
• Use AI-enabled and agentic production workflows for drafting, content transformation, asset development, version comparison, and preliminary quality checking
• Build and deliver final production files in [REDACTED] Word, PowerPoint, [REDACTED], [REDACTED] or successor learning platforms, and other approved environments
• Resolve production, workflow, prioritization, and recovery challenges
• Lead quality reviews for accuracy, instructional soundness, accessibility, usability, visual quality, technical readiness, and compliance
• Independently own appropriately scoped complex projects and large-scale content maintenance and updates
• Establish and scale learning-design, production, AI-workflow, template, and quality practices
• Mentor Learning Experience Designers through peer consultation, feedback, demonstration, and shared problem solving
• Contribute to assessment, pilot, and evaluation activities supporting evidence that learning contributes to performance measures
• Perform other duties as required or apparent

🎯 Requirements

• Bachelor's degree in adult education, instructional design, learning experience design, communications, or a related field, plus typically six (6) or more years of relevant learning design or development experience
• Equivalent combination of education, experience, and demonstrated capability accepted
• Advanced knowledge of adult learning, instructional design, assessment, accessibility, and virtual and blended learning practices
• Ability to independently design and develop complex instructor-led, virtual, e-learning, and blended learning assets
• Demonstrated day-one capability using generative AI and agentic production workflows, evidenced through a portfolio, work sample, or comparable applied-work evidence
• Advanced proficiency in [REDACTED] Word and PowerPoint and at least one e-learning authoring platform such as [REDACTED] Storyline or Rise, including complex builds and troubleshooting
• Ability to write and edit clear, concise learning content for complex learning experiences
• Ability to resolve complex production, workflow, prioritization, quality, and recovery challenges while maintaining accuracy, source fidelity, accessibility, usability, and readiness
• Ability to manage multiple complex production priorities, meet deadlines, identify risks and dependencies, collaborate with subject matter experts and stakeholders, and provide constructive peer guidance
• Master's degree in adult education, instructional design, learning experience design, organizational development, or a related field
• Working knowledge of visual and multimedia design principles
• Experience supporting evaluation, measurement, accessibility review, or quality assurance for learning products
• Experience creating reusable production patterns or AI-assisted quality checks
• Experience mentoring or providing peer consultation to learning designers without formal supervisory responsibility
• Experience facilitating instructor-led or virtual learning
• Experience reviewing vendor-created or externally developed learning assets

🏖️ Benefits

• Annual Bonus Award
• Medical, dental and vision plans
• Flexible Spending Accounts
• Health Savings Accounts
• Life and Disability insurance
• Wellness incentive program
• Competitive 401(k) employer match
• Substantial tuition discount for you and eligible dependents
• Generous time off package, including paid vacation, sick time and company holidays
• Excellent benefits
• Recognition program
• Learning and development tools
• Tuition vouchers for employees and their qualified family members

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