Senior Learning Experience Designer

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📋 Description

• Design and ship AI-powered learning experiences, including AI-driven scenarios and learner-facing AI tools
• Set team standards for building and evaluating AI-powered learning experiences
• Apply instructional design, AI, and UX best practices to create accessible and inclusive learning experiences
• Prototype and test learning solutions using agile methods, design sprints, user testing, Agentic AI prototype building, and rapid iteration
• Integrate AI and automation tools to improve content efficiency, personalization, and scalability
• Monitor emerging technologies and EdTech trends, including AI, VR/AR, and adaptive learning systems, and recommend applications
• Partner with technology teams to create user-centered learning experiences across digital platforms
• Apply UX research methods such as personas, journey mapping, and usability testing
• Champion accessibility, mobile-first, and microlearning formats
• Conduct market and customer research and identify learner personas and needs
• Select appropriate delivery modalities and apply iterative design methodologies such as SAM
• Gather competitive intelligence and perform competitive analysis
• Write and present business cases for design approaches and modalities
• Monitor and report content usage and feedback to inform design enhancements
• Define behavior-change measurement using xAPI and Level 3 application metrics
• Mentor peers and guide team members, product management stakeholders, and other partners
• Document design requirements, standards, and best practices
• Coordinate project activities and participate in kickoffs, design sprints, pilots, user testing, interviews, and meetings
• Manage assigned projects according to requirements and specifications
• Provide feedback to the Director of Content Innovation and Leadership Development
• Challenge current content design practices, support experimentation, and lead positive improvements
• Identify change opportunities and catalyze transitions across the Product Development Content team

🎯 Requirements

• B.S./B.A. or higher in instructional design, educational technology, or related area that includes adult learning theory, principles, and practices
• 7+ years of experience designing learning products across e-learning, virtual learning, and in-person training
• 7+ years of experience applying instructional design theories to create innovative, engaging, experiential learning solutions
• 7+ years of experience researching, prototyping, and testing solutions
• 7+ years of experience leveraging e-learning authoring tools and technologies
• 7+ years of experience maintaining awareness of learning design trends and emerging technologies
• 7+ years of experience leading, mentoring, and collaborating with project teams
• 7+ years of experience collaborating with subject matter experts and technology teams, managing reviews, and reporting to stakeholders
• Demonstrated experience designing and shipping AI-powered learning experiences, such as AI-driven scenarios or learner-facing AI tools, with examples
• Working knowledge of an iterative design methodology such as SAM
• Experience measuring learning impact beyond completion, such as xAPI or Level 3 behavior-change data
• Track record of contributing quickly and delivering on tight timelines in a small, fast-moving team
• Excellent written, verbal, and interpersonal communication skills
• Complex problem-solving, design, and critical thinking skills
• Strong creativity, technical savvy, attention to detail, and perseverance
• Initiative, independence, and adaptability to change
• Ability to manage multiple projects, prioritize work, and complete projects within tight timeframes
• Proficiency in Microsoft Office Suite, e-learning tools, learning management systems, and agile workflow

🏖️ Benefits

• Bonus/Variable Pay: 5%
• Benefits offered by [REDACTED] (specific benefits are referenced via an overview link but not detailed in the posting)
• Full-time role with potential for growth based on performance and motivation
• Fully remote work

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