Senior Lead, UX Design, Kyndryl Vital US

Who We Are

At [REDACTED], we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at [REDACTED]? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

This role requires you to be onsite 5x a week at our Frisco, TX location.

Are you a seasoned UX designer who looks past the screen to how work really gets done, and who wants to shape how people and AI agents work together in the world’s critical systems? Then you’ll love working at [REDACTED].

At [REDACTED], we are looking for creative, curious, empathic systems thinkers who want to tackle wicked problems with some of the best technical colleagues in the world. [REDACTED] is a global network of designers, engineers, writers, researchers, and strategists. We are bound together by a desire to help our customers make sense of complexity and co-create intelligent and adaptive experience ecosystems that resonate with their users and transform their businesses. We believe the next evolution of experience will emerge from the artful blending of behavioral insight and business intelligence into elegantly simple, deeply human moments. We are fortunate to work with the world’s best IT experts to ensure that we can not only imagine a great experience, but that we can build it, deliver it, optimize it, and sustain it.

The Role

A UX Designer uses the process of understanding and empathizing with user needs, locating “pain points” and possibilities, and finding solutions that meet or exceed those needs. This role translates requirements into hypotheses, explores them with users through research methods and facilitation, and turns insights into tangible experiences.

As Senior Lead, UX Design at [REDACTED]…