Senior Interaction Designer – NPPV3 and UK SC

United Kingdom
Freelance
Remote Within Region
Hybrid
Posted 3 months ago

About this role

We are looking for an experienced Senior Interaction Designer with strong GDS Beta delivery experience to work with our multidisciplinary project team on the design of one of our most critical and visible programmes. This is a 6 Month Fixed Term Contract role (with a potential extension to perm), designed for someone who enjoys leading at pace in complex delivery environments.

In this role, you will be working on Interaction Design at a Beta Stage, acting as a trusted point of contact for the client, and working with the wider team through a GDS Beta Assessment. You'll be empowered to make informed design decisions, influence outcomes, and shape the design decisions to support successful delivery. You will be working closely with multidisciplinary teams on problems that are often complex, sensitive and fast‑moving. Autonomy, sound judgement, relationship management and negotiation skills will be key.

The role can be remote or hybrid, depending on location. Due to the nature of the programme, eligibility for UK Security Clearance and NPPV3 is essential.

A significant part of the role will involve supporting the programme through a GDS Beta Assessment — making the right calls at the right time, clearly articulating design insights, and having confident, informed conversations with senior stakeholders and the wider UCD team to ensure the work meets the required standards.

While the environment brings challenge and pressure, it also offers the opportunity to contribute to services with meaningful societal impact, where good design genuinely shapes outcomes for the public.

Essential Experience:

  • Significant experience with Interaction Design within GDS projects
  • Proven involvement in GDS Assessments, ideally at Beta stage
  • Demonstrable Experience with Figma
  • Experience using Figma Make and/or other AI design tools
  • Experience working within multidisciplinary delivery teams
  • Eligibility for UK Security Clearance and NPPV3
  • Demonstrable experience working with complex stakeholder groups, navigating ambiguity and competing priorities

Desirable Experience:

  • Experience working within Home Office, Bluelight, Public Safety or Justice contexts

This is a high‑stakes delivery environment that comes with inevitable challenges, but also the reward of seeing design make a real difference at scale. If that sounds like something you'd thrive in, we'd love to hear from you.

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at [REDACTED], you are provided with the following:

  • Private Medical Cover funded by [REDACTED] for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salary life assurance cover funded by [REDACTED] (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A selection of flexible benefits to suit your individual needs
  • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
  • All offers are subject to satisfactory vetting, references and occupational health checks.
  • Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

[REDACTED] is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We're [REDACTED] (part of global tech giant [REDACTED]). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We'd love your help. And we'll support you all the way.

Benefits & Perks

Health insurance
401(k) match
Learning budget
Hybrid work
Remote-friendly

Recommended Skills for this Position

Interaction Design
Cross-Functional Collaboration
Stakeholder Communication and Influence
AI-Assisted Design Workflow
Design Communication
User-Centered Design
Iterative Design
Human-Centered Design
Design Thinking
Remote and In-Person UX Work

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