Senior Director, Content Design - Slack

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Job Category

User Experience

Job Details

About [REDACTED]

[REDACTED] is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping [REDACTED]'s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of [REDACTED].

What You'll Be Doing & Why It Matters

[REDACTED] is at an inflection point. We're evolving from the world's most beloved team communication tool into something fundamentally new: an AI operating system where humans and agents work together to get things done. Built on the context of your work, [REDACTED] becomes a single, personalized command center that replaces fragmented apps, inboxes, and point solutions.

As agents take on more of the work, the words between humans and machines carry more weight than ever. They set expectations, signal intent, earn trust, and keep people in control. Content design is a key part of what makes [REDACTED] feel like [REDACTED]. As the platform evolves, content designers as language experts will be at the center of defining these new experiences. We're looking for a leader with deep UX and content craft, that is excited about defining the evolution of work and the judgment to work through the hard tradeoffs AI brings. You'll grow a high-performing team of content designers, champion their work and careers, and make content…