Senior Designer (UX)

[REDACTED] empowers financial institutions to put customers at the center of every decision. Our AI-first platform transforms proprietary data, advanced analytics and deep financial services expertise into timely recommendations - delivered right where teams work. The result: confident decisions, stronger customer relationships, and lasting, profitable growth.

[REDACTED] operates under a hybrid modality and has office locations in New York, Chicago, Boston, Seattle, Chicago, and Toronto. This role is open to remote candidates based in the United States or Canada and able to travel as needed.

Job Description

[REDACTED] is seeking a Senior Designer (UX) to join our growing UX chapter within the Product & Technology organization. This individual will play a critical role in shaping user experiences across our product portfolio by leading design e orts within cross-functional product teams. Working closely with Product Managers and Engineers, this designer will bring a strong user-centered mindset to complex, data-driven products - balancing strategic thinking with hands-on execution. Reporting to the Director of User Experience, this role emphasizes deep craft, collaboration, and influence, helping ensure that UX is a core driver of product quality and business impact.

Responsibilities

• Champion user-centered design
• Advocate for user needs by leveraging research, data, and feedback
• Plan and conduct user research and usability testing (in partnership with stakeholders where applicable)
• Iterate on designs based on insights, product analytics, and experimentation
• Own and deliver high-quality product design
• Lead end-to-end UX design for key product areas - from discovery through delivery and iteration
• Translate complex data and workflows into intuitive, effective user experiences
• Produce high-quality deliverables including flows, wireframes, prototypes, and final UI designs
• Collaborate within empowered product teams
• Partner closely with Product Managers and Engineers to shape product direction and priorities
• Contribute to product discovery, helping define problems and validate solutions early
• Ensure design feasibility and support high-quality implementation
• Influence product strategy
• Bring strong UX perspective into roadmap discussions and product decisions
• Identify opportunities to improve usability, efficiency, and overall experience quality
• Balance user needs with business goals and technical constraints
• Contribute to design systems and standards
• Apply and evolve design systems, patterns, and UX best practices
• Promote consistency, accessibility, and scalability across products
• Help define and improve design workflows and team practices
• Mentor and elevate design craft
• Provide guidance and feedback to other designers
• Share knowledge, best practices, and design thinking approaches
• Contribute to a strong, collaborative UX culture
• Drive continuous improvement and innovation
• Stay current with UX trends, tools, and emerging technologies
• Bring new ideas and approaches to improve products and processes
• Advocate for quality, simplicity, and meaningful design

Salary Range: $140,000 - $150,000 (plus bonus)

Qualifications

• 6+ years of UX design experience
• Strong portfolio demonstrating end-to-end product design
• Experience working in cross-functional product teams
• Experience with complex, data-heavy or B2B/SaaS products preferred
• Strong systems thinking and interaction design skills

Why work at [REDACTED]?

• Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from
• Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!
• Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!
• Learning and development tools to assist with your career development
• Work with industry leading Subject Matter Experts and specialist products
• Regular social events and networking opportunities
• Collaborative, supportive culture, including an active DE&I program
• Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services

Applying:

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need!

If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at [REDACTED] and we’ll do everything we can to help.

Inclusivity at [REDACTED]:

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, [REDACTED] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.