Senior Designer – Email Marketing, Consumer Tax

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📋 Description

• Lead the design and execution of email creative across Consumer Tax marketing campaigns and customer journeys
• Create customer-centered email experiences aligned with business objectives, customer needs, and brand standards
• Partner with CRM Marketing teams to develop creative solutions supporting acquisition, engagement, retention, and conversion initiatives
• Collaborate with copywriters, content strategists, marketers, and developers from concept through production
• Translate campaign objectives, customer insights, and business requirements into effective visual communications
• Ensure email creative follows accessibility standards, responsive design principles, and channel best practices
• Develop creative variations and apply campaign performance insights to support testing and optimization
• Maintain and evolve email design systems, templates, and component libraries
• Review creative work for quality, accuracy, and brand alignment
• Stay current on email marketing trends, customer experience best practices, and emerging design capabilities
• Partner with Marketing Operations and development teams to ensure effective execution across platforms and devices

🎯 Requirements

• Bachelor's degree in Graphic Design, Digital Media, Marketing, Communications, or a related field
• 5+ years of experience in email design, digital design, CRM marketing, performance marketing creative, or related disciplines
• Demonstrated experience designing customer-facing email campaigns in a high-volume marketing environment
• Strong visual design skills creating effective, conversion-focused digital communications
• Knowledge of email marketing best practices, responsive design, accessibility standards, and customer journey principles
• Experience working within established brand guidelines and design systems
• Ability to balance creative excellence with business objectives and performance goals
• Experience leveraging performance metrics and customer insights to improve creative effectiveness
• Strong collaboration, communication, and stakeholder management skills
• Proficiency with Adobe Creative Cloud, Figma, and related creative tools
• Experience working with email marketing platforms and HTML email production processes preferred
• Strong attention to detail and ability to manage multiple projects in a fast-paced environment

🏖️ Benefits

• Competitive pay
• Comprehensive benefits
• Medical and prescription drug coverage for associates and eligible dependents
• [REDACTED] Retirement Savings Plan (401(k) Plan)
• Employee Assistance Program
• (Virtual) fitness center programs
• Associate discount program
• Business Travel Accident Insurance
• Associate Tax Prep benefit
• Incentive compensation or short-term incentive plans may provide additional earnings for successful candidates

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