Senior Content/UX Designer – Government Legislative

Sydney, AU
Freelance
Hybrid
Posted 1 month ago

About this role

Senior Content Designer - UX & Content

$800–$950 + Super/day 10+ Month Contract + Extension Immediate start avaiable Sydney CBD Hybrid We’re seeking a highly experienced Senior Content Designer to join a major government digital transformation program. This is a senior, high-impact UX Content Design role for someone who can take complex legislation, policy and operational processes and turn them into clear, accessible and intuitive digital experiences for customers.

The Role

You’ll work as part of a multidisciplinary and high resourced, agile team, partnering with UX Designers, Product Managers, Technology and senior stakeholders. Your focus will be heavily customer-facing, including:

  • Website and digital application content
  • Customer onboarding and end-to-end journeys
  • Error messages, guidance and administrative content
  • Information Architecture and UX Content Design
  • Customer research, interviews and usability testing
  • Iterating content based on customer feedback and validation
  • Designing for multiple customer personas and audiences

About You

We’re looking for someone with:

  • 8+ years' experience in Content Design / UX Content.
  • Experience in government, licensing, registry or another highly regulated environment.
  • Strong experience simplifying legislative and complex operational information.
  • Excellent Information Architecture, UX/UI content
  • Experience working within [REDACTED] or similar.
  • Experience working within Agile, multidisciplinary teams.
  • Strong stakeholder management and the ability to work with complex operational environments.
  • A genuine customer-first mindset and ability to make complicated information simple
  • Prior experiene in Journalism, communications or similar content background is highly regarded. (but will not be considered without recent legislative content design)

Why Apply?

This is a senior, high-profile and impactful opportunity to play a key role in a major government modernisation program and directly influence how customers access and navigate important government services.

Reference number: BH-62367

Company: [REDACTED]

Date posted: 19th Aug, 2026

Salary Range

800 - 950 AUD

Benefits & Perks

Hybrid work

Recommended Skills for this Position

UX Writing
Information Architecture
User Research
Usability Testing
Error Message Design
Onboarding Experience Design
Journey Mapping
Personas Creation
Accessibility Design
Iterative Design
Agile/Scrum
Cross-Functional Collaboration
Stakeholder Communication and Influence
Qualitative Research Methods
User-Centered Design
Customer Experience (CX) Design

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