Senior Content Designer
About this role
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📋 Description
- Craft clear, engaging content guiding users through [REDACTED]’s financial products
- Collaborate with product, design, and engineering teams to enhance user experiences across platforms
- Write UI copy and ensure tone consistency and compliance with legal standards
- Shape [REDACTED]’s brand voice and adapt content for different markets
- Conduct qualitative and/or quantitative customer research and validate content design
- Own the POV of features, products, and branding
- Collaborate with designers, product managers, and engineers to frame products/features, achieve business outcomes, and communicate with users through storytelling
- Edit app copy and provide UX guidance for UI designers to improve customer journeys
- Deliver UX writing across platforms and customer touchpoints
- Write and edit user-focused UI text, labels, and instructional copy for complex services
- Act as a tone-of-voice consultant across [REDACTED] communications
- Understand language styles in translations for all markets
- Participate in the creative process from concept to completion, providing insights and recommendations
- Work with legal and regulatory teams to ensure content complies with industry standards and regulations
- Deliver clear, intuitive, accessible UI copy across product touchpoints
- Maintain consistent brand voice and tone across product lines and regional translations
- Align with design, product, engineering, and legal teams to ship compliant, user-centered features
- Improve product usability and adoption through validated user research and strategic content design decisions
🎯 Requirements
- Bachelor’s degree in English, Communications, Journalism, or a related field
- Minimum of 3 years of experience as a UX writer or copywriter
- Extensive professional copywriting experience in-house or agency, demonstrated in a portfolio
- Fintech or tech industry experience preferred
- Demonstrated ability to write clear and engaging content for a variety of digital products and platforms
- Strong understanding of UX design principles and how content influences user behavior and interaction
- Familiarity with SEO best practices
- Familiarity with Agile project management tools like Workfront and design software like Figma
- Excellent collaboration and communication skills, with the ability to build relationships with teams and senior leaders across the business
- Detail-oriented with strong organizational skills, high reliability on delivery deadlines, and the ability to manage multiple projects simultaneously
🏖️ Benefits
- Competitive compensation
- Benefits
- Career growth opportunities
- Fully remote work culture
- Support for professional development
- Learning and development-focused environment
- Knowledge sharing
- Training
- Regular internal technical talks
- Attractive salary
- Pension
- Health insurance
- Annual bonus
- Other benefits
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