Senior Asset Product Manager
About this role
Job Description
[REDACTED] is on a mission to automate the future of MSP operations. We're looking for a Senior Asset Product Manager to own the full lifecycle of our client-facing assets—dashboards, widgets, bots, reports, and apps—that drive real, measurable value for our users.
In this strategic and hands-on role, you'll lead cross-functional initiatives that shape how our clients interact with data and automation, directly influencing outcomes like retention, ROI, and customer satisfaction.
Work Setup: Remote, Semi-Flexible, Monday–Friday from 4 PM to 1 AM PHT (3 AM–12 PM CDT) Fixed Rest Days: Sat–Sun Location: Philippine-based only
What You'll Do
Asset Strategy & Execution
- Define and lead the roadmap for new and existing assets
- Align asset development with company vision and client needs
- Present updates, results, and plans to internal stakeholders and client-facing teams
User Research & Product Design
- Conduct interviews and surveys, then analyze data to uncover real user needs
- Translate insights into requirements and user stories
- Collaborate with analysts and engineers to prototype and iterate rapidly
- Advocate for the client at every stage of development
Lifecycle Ownership & Optimization
- Manage assets from ideation through launch and iteration
- Ensure high standards of performance, usability, and documentation
- Track KPIs (usage, adoption, client feedback) and use data to drive improvements
Go-to-Market & Enablement
- Work with marketing and CS teams to develop onboarding guides, demos, and training content
- Support launch communications, user education, and internal rollout
What We're Looking For
- 5+ years in product management, ideally with SaaS, analytics, or MSP-related products
- Skilled in user resea…
Benefits & Perks
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