Salesforce UX/UI Designer – Business Analysis & Discovery Remote Work

Salesforce UX/UI Designer – Business Analysis & Discovery

Location: Remote, anywhere in Australia

[REDACTED] is an Australian IT consulting firm delivering digital, automation and AI solutions for government and enterprise clients. We value ownership, strong delivery, customer service and continued learning.

The opportunity

Join our consulting team on a large-scale Salesforce transformation program for a highly regarded Australian federal government organisation. You will translate business requirements and user needs into intuitive, accessible Salesforce experiences, working closely with business stakeholders, Solution Architects and delivery teams.

What you’ll do

• Lead discovery, structured BA-led workshops, user research and co-design activities.
• Develop personas, user journeys, service blueprints, wireframes and prototypes.
• Create accessible designs aligned with WCAG 2.1 AA, client branding and Salesforce capabilities.
• Work with Solution Architects to address integration needs and ensure designs are technically feasible and ready for delivery.
• Translate requirements into epics, user stories and features in Jira or equivalent tools.
• Document requirements, obtain Business Owner sign-off and support build teams throughout delivery.

What you’ll bring

• Proven Salesforce UX/UI design experience and strong business analysis skills.
• Experience facilitating workshops and translating research into practical design outcomes.
• A portfolio demonstrating user journeys, wireframes, prototypes and interaction designs.
• Knowledge of accessibility standards and Salesforce configuration and customisation constraints.
• Strong communication and stakeholder collaboration skills.
• Australian federal government project experience would be highly regarded.

Why join [REDACTED]?

• Work on meaningful government and enterprise projects.
• Join a collaborative team that values your expertise and ideas.
• Enjoy autonomy and trust, with supportive leadership.
• Grow your career with opportunities to step into leadership roles, supported by mentoring and experienced specialists.
• Be part of a people-first culture with open communication, team activities and social events.

Mandatory eligibility:

You must be an Australian citizen, live in Australia and hold a current Australian Government Baseline security clearance or higher.

Apply now

Submit your CV and portfolio, highlighting your Salesforce UX/UI experience and current security clearance level.