Researcher

[REDACTED] invented a better way to do research: AI-powered user interviews.

Global brands like [REDACTED], [REDACTED], [REDACTED] and [REDACTED] use [REDACTED] to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

[REDACTED] is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by [REDACTED] with participation from [REDACTED] ([REDACTED]’s venture arm), [REDACTED], [REDACTED], and [REDACTED].

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises.

We are looking for a Researcher to join the Customer Experience team at [REDACTED]! In this role, you'll own research end-to-end for the prospects and customers assigned to you, helping them go from a question to a clear answer using our AI platform.

Responsibilities

• Own the research process end-to-end for your projects and pilots: scoping, guide design, recruitment, fieldwork oversight, and analysis
• Manage participant recruitment for the projects you run: define audiences and screeners, work with recruitment partners and our central Ops team, monitor fill and quality, and troubleshoot projects at risk
• Partner with customers and prospects to clarify their research questions or business objectives and turn them into well-structured studies on our platform
• Review and optimize studies customers build themselves, and advise prospects through their evaluation
• Manage project scoping and recruitment operations requests…