Professional Services Consultant – UX Design Track

Job Description

[REDACTED] is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay—and we're looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. [REDACTED] has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from [REDACTED]. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

The Professional Services team at [REDACTED] is focused on accelerating time-to-value and driving meaningful outcomes for our customers. As a Professional Services Consultant – UX Design Track, you will own client engagements end-to-end, helping customers turn digital experience insights into user-centered design improvements that drive adoption, usability, and business impact.

This role combines UX design expertise with consulting delivery ownership. You will act as a trusted advisor, working directly with customers to diagnose experience challenges, recommend solutions, and guide execution — while collaborating closely with Data Analytics and Strategy Consultants to deliver integrated outcomes.

What You'll do:

• Take full ownership of UX-focused professional services engagements from s…