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Product Owner
About this role
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๐ Description
- Create, maintain, and prioritize the product backlog according to customer value, business impact, and strategic objectives
- Leverage AI tools for backlog refinement, requirements creation, customer research synthesis, acceptance criteria definition, and team communication
- Lead the development team in executing roadmap priorities and achieving sprint and release goals
- Forecast release dates, communicate progress, and proactively manage risks and dependencies
- Resolve impediments affecting team objectives
- Prioritize and coordinate resolution of defects impacting customer experience
- Ensure the team has a healthy backlog and clear priorities
- Serve as the primary point of contact for product-related questions from development, support, implementation, and business stakeholders
- Identify opportunities to improve team effectiveness through automation, AI-assisted workflows, and continuous improvement
- Stay current on customer needs, product practices, and emerging technologies
๐ฏ Requirements
- Outstanding communication, presentation, and leadership skills
- Excellent organizational and time-management skills
- Strong analytical and problem-solving abilities
- Experience using data, analytics, and AI tools to support decision-making and execution
- Ability to critically evaluate AI-generated outputs and apply sound judgment
- Ability to balance customer needs, technical constraints, and business priorities
- Strong collaboration skills and the ability to work effectively across teams
- 2+ years of experience as a Product Owner, Product Manager, Business Analyst, or similar role
- Experience working in SaaS software organizations
- Experience delivering products through iterative software development practices
- Experience using AI tools such as [REDACTED] Copilot, ChatGPT, Claude, Gemini, or similar platforms
- Demonstrated use of AI to improve product delivery, customer outcomes, or operational efficiency
- Experience supporting or delivering AI-enabled product capabilities
- Experience delivering customer-facing software products in a SaaS environment
- Ability to build strong collaborative relationships across Product, Engineering, Design, Operations, and Customer Success
- Curiosity and a passion for learning new technologies and solving complex problems
- A bias toward action, continuous improvement, and leveraging modern tools, including AI
๐๏ธ Benefits
- The company supports and values its employees
- AI tools are encouraged as a force multiplier to improve productivity and accelerate decision-making
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