Product Manager - Workers

At [REDACTED], we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day.

We are seeking a Product Manager to lead product discovery, gather customer requirements, and define product strategy and quarterly roadmap priorities for the Worker domain, focusing on the individuals performing day-to-day work at client job sites on behalf of contractor organizations.

This role serves as a key link between customers, business stakeholders, and engineering teams, ensuring product investments align with customer needs, business objectives, and long-term product strategy.

This is an excellent opportunity for someone who enjoys working autonomously, engaging directly with customers, and influencing product direction while solving complex challenges and seeing the direct impact of their work on customers and the business.

What that means day-to-day:

• Lead product discovery and gather client-facing requirements directly and autonomously.
• Translate client and business needs into product strategy and quarterly roadmap priorities.
• Own and maintain a roadmap shared with multiple stakeholders across the product organization.
• Manage the product backlog, write stories, and create supporting requirements documentation.
• Attend stand-ups and recurring Scrum meetings and participate in early-stage refinement for quarterly epics.
• Partner with Engineering Managers on quarterly planning and remain involved in user acceptance testing.
• Build clear product requirements and documentation for Sales and Client Success teams.
• Collaborate with Product, Engineering, UX/UI, Sales, Client Success, and clients to address technical debt, features, and enhancements.

What you’ll need to be successful:

• Familiarity leading product discovery, customer-facing requirements gathering, product strategy, and roadmap development.
• Experience managing a product backlog and writing clear product stories and supporting requirements.
• Ownership: You can work directly and autonomously with clients to identify needs, takes initiative, and translates findings into actionable product direction.
• Adaptable and resilient: You adjust effectively to changing priorities and organizational change while continuing to move work forward.
• Collaborative: You work effectively across teams, welcome input, and contribute wherever needed to help the broader team succeed.
• Effective communication: You can effectively translate complex and technical ideas into clear, digestible language for customers and internal stakeholders.

What you’ll get in return:

Here are just a few of the great reasons to join our team!

• Work with a global team! We have colleagues and customers across North America and around the world.
• [REDACTED] is a great place to work! Our leaders and team members consistently cite our culture as one of the top reasons it’s a great place to build a career.

[REDACTED] provides

• 100% employer-paid medical and dental insurance for employees
• Monthly contributions to Health Savings Accounts
• A 401(k) match that is immediately fully vested
• Outstanding time off benefits
• Paid time off for volunteer activities
• Remote work opportunities

Embracing AI at [REDACTED]

As part of our commitment to innovation and continuous improvement, we're actively embedding AI tools and ways of working across the business. We encourage all employees to explore how AI can enhance productivity, improve decision-making, streamline processes, and create value for our customers.

The effective adoption and use of AI will form part of role expectations and will be considered as part of regular objective reviews and performance conversations. We're looking for individuals who are curious, adaptable, and excited about leveraging technology to work smarter and drive better outcomes.

All job offers will be contingent on the successful completion of a background check.

Originally posted on [REDACTED]