Product Manager, UX Experience
About this role
📋 Description
- Conduct stakeholder and user interviews, usability testing, and product discovery activities
- Translate research findings into problem statements, user journeys, workflows, and product recommendations
- Identify user pain points and opportunities to improve product functionality and overall experience
- Create and maintain product epics, user stories, acceptance criteria, priorities, and development-ready Jira tickets
- Translate business and user needs into clear, actionable, and testable requirements
- Collaborate with the existing Program and Product Manager to align product priorities, maintain the backlog, and drive execution across assigned product areas
- Participate in backlog refinement, sprint planning, and feature acceptance
- Develop user flows, low- to mid-fidelity wireframes, mockups, and clickable prototypes using Figma
- Work closely with the UI/UX Designer on interaction design, visual design, accessibility, and design-system alignment
- Communicate proposed solutions and validate concepts before and during development
- Partner with engineering and QA teams throughout development, testing, release, and post-release improvements
- Ensure delivered features meet defined requirements and user expectations
- Present research findings, product recommendations, trade-offs, and progress updates to internal stakeholders and clients
- Continuously identify opportunities to improve product usability, functionality, and performance
🎯 Requirements
- At least 4 years of experience in Product Management, Product Ownership, or a similar digital product role
- Experience working with B2B, enterprise, operational, or technically complex software products
- Hands-on experience in user research, journey mapping, workflow design, and usability testing
- Strong working knowledge of Jira, particularly in backlog management, user stories, acceptance criteria, prioritization, and refinement
- Working proficiency in Figma, including user flows, wireframes, mockups, and interactive prototypes
- Ability to translate complex or ambiguous business and user needs into clear requirements for engineering and QA teams
- Strong communication, collaboration, and stakeholder-management skills
- Experience working with distributed, cross-functional teams
- Basic understanding of HTML, CSS, React, or TypeScript
- Preferred: experience with media, video streaming, analytics, developer tools, or other data-heavy products
- Preferred: exposure to travel and hospitality, workforce management, logistics, or event management industries
- Preferred: familiarity with design systems, reusable components, and AI-assisted workflows
🏖️ Benefits
- Remote work setup
- Nightshift schedule
- Opportunity to work on user-centered digital products
- Collaboration with distributed, cross-functional teams
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