Product Manager (UX, AIOS)

Toronto, CA
Hybrid
Posted 1 month ago

About this role

As a Product Manager, UX for AIOS, you will define and drive product experiences that make complex AI workflows clear, usable, and valuable for customers in regulated financial services

You will sit at the intersection of product management, user experience, engineering, AI, and customer delivery. Your focus will be understanding users, shaping the roadmap, defining product requirements, partnering closely with design, and ensuring AIOS experiences support real work: agent orchestration, workflow setup, monitoring, review, exception handling, and human-in-the-loop control

This role matters because governed AI only creates value when users can understand it, trust it, and operate it confidently. You will help AIOS move from technical capability to product experiences that customers can adopt at scale

  • Define product strategy, roadmap priorities, and UX-focused product requirements for AIOS experiences and workflows
  • Deeply understand user needs through discovery, stakeholder interviews, customer feedback, workflow analysis, and collaboration with delivery teams
  • Partner closely with product designers to shape user journeys, wireframes, prototypes, interaction patterns, and design decisions for AIOS features
  • Translate customer problems, business goals, and technical constraints into clear product requirements, user stories, acceptance criteria, and success measures
  • Work with engineering, AI, architecture, QA, and DevOps teams to make trade-offs, clarify implementation details, and deliver high-quality product capabilities
  • Define and track product success metrics such as adoption, task completion, workflow efficiency, user satisfaction, feature usage, quality, and support feedback
  • Prioritize the roadmap based on customer value, technical feasibility, delivery commitments, risk, and strategic fit with AIOS
  • Support demos, customer conversations, internal enablement, and go-to-market readiness for new AIOS product experiences
  • Champion usability, accessibility, clarity, and trust in AI-powered workflows, especially where users need transparency, control, and confidence
  • Continuously improve product discovery and delivery practices so the team can move quickly while staying anchored in customer outcomes

Benefits

  • Flexible work arrangements - includes opportunities for hybrid work, flexible hours, flexible locations, and various types of paid leave
  • Meaningful recognition - we truly value our team members’ contributions and ensure that their achievements are properly recognized and rewarded through areas such as incentive opportunities
  • Ownership - we offer a stock option plan that is exclusively for employees who share our sense of purpose and create value that keeps us on our A-game

Benefits & Perks

Stock options
Hybrid work
Flexible hours
Paid leave
Flexible work location
Incentive opportunities

Recommended Skills for this Position

AI UX Design
Human-AI Interaction Design
UX Strategy
User Research
Interaction Design
Feature Prioritization
Cross-Functional Collaboration
Journey Mapping
Wireframing
Prototyping
Design Metrics and KPIs
Accessibility Design
Human-Centered Design
User-Centered Design

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