Product Manager – Senior Product Manager

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📋 Description

• Own a product area end-to-end, defining strategy, long-term roadmap and key bets
• Lead complex, high-impact initiatives across squads, functions or regions
• Partner with Engineering, Design and Product Operations to align dependencies and deliver through influence
• Lead discovery through customer conversations, data analysis, experiments and assumption validation
• Build partnerships with regional teams and join customer calls to bring in-market insight into decisions
• Translate insights into problems to solve, product requirements and actionable plans
• Prioritise based on customer value, strategic fit and commercial return
• Communicate trade-offs, risks and progress to senior stakeholders and partners
• Collaborate with Commercial, Success, Support, Product Marketing and regional teams
• Support product readiness, feedback integration and adoption
• Track adoption, customer outcomes, ROI and ARR
• Use post-launch data and feedback to improve initiatives and ensure intended impact
• Maintain current roadmaps, prioritised backlogs, clear requirements, initiative metrics and progress updates
• Build business cases for major investments
• Mentor and support other Product Managers and strengthen product practice

🎯 Requirements

• Between 5-8 years’ Product Management experience
• Proven track record of successful product launches and significant business outcomes
• Strong customer empathy and structured problem-solving approach
• Ability to seek insight directly from salons and end-users and validate assumptions continuously
• Ability to connect product and roadmap decisions to company strategy, customer value and commercial outcomes
• Confidence partnering with Engineering and Design to challenge ideas constructively and make trade-offs
• Ability to build credibility, align senior stakeholders and cross-functional teams without relying on authority
• Organised and dependable approach to complex workstreams
• Outcome-focused and analytical approach
• Experience defining and tracking KPIs, including ROI and ARR
• Ability to analyse product usage and turn evidence into actionable insights
• Mentoring and coaching capability for other Product Managers
• Resilience and adaptability in ambiguous environments
• Strong knowledge of Agile methodologies and product development frameworks
• Experience with tools such as Jira and Looker
• Experience in hair, beauty or wellness, consumer products, mobile products or a relevant product area is an advantage
• Experience selecting and managing suppliers or vendors is an advantage

🏖️ Benefits

• Private healthcare
• 2 Wellness Days
• Employee assistance program
• Free online GP service
• Competitive compensation
• Employee Share Purchase Scheme
• Pension
• Life Assurance
• Income Protection
• Bike to work scheme
• Tax saver transport tickets
• 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause
• Enhanced Maternity and Paternity Benefits
• Extensive development opportunities
• Development programs
• Access to online resources including [REDACTED]
• 3 moving days
• Flexi-time
• Working from home possible
• Remote work options

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