Product Manager

📋 Description

• Conduct market research on legislative, regulatory, competitive, and economic trends and evolving market drivers
• Become the subject matter expert for the product area
• Provide guidance to customers and internal stakeholders
• Collaborate with customers through co-design workshops, user groups, and meetings
• Capture customer insights and shape requirements
• Define customer business needs and objectives
• Create requirements, user stories, and wireframes for new developments
• Work with development and QA teams to deliver solutions achieving customer outcomes
• Partner with Technical Authors to produce and review product documentation
• Build business cases including market uptake, pricing, and margin analysis
• Identify and manage third-party requirements with suppliers and integrators
• Define and maintain product roadmaps
• Support Pre-Sales and Sales teams with bid responses, proposals, and quotations
• Deliver presentations to internal and external audiences
• Contribute to product launch activities
• Shape [REDACTED] products and guide customers toward best practices

🎯 Requirements

• Experience in UK Social Housing, either as a customer or software solution provider
• Strong knowledge of project life cycle, methodologies, and delivering projects on time and within budget
• Experience defining product enhancements, UI/UX design, and Agile new product development
• Experience with housing management systems or related software
• Experience working with Housing system modules Rents, Service Charges, Allocations, or Mobile alternatives
• Excellent presentation and communication skills
• Full, valid UK/EC driving licence for travel
• Proven ability to build relationships and understand client perspectives
• Effective time management and resource allocation
• Strong decision-making skills
• Experience in end-to-end product life cycle management
• Experience designing digital solutions for the social housing sector, including mobile apps and web platforms
• Proficiency in tools such as Figma and JIRA
• Working knowledge of [REDACTED]
• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK
• Documentary evidence of right to work may be required
• All offers are subject to satisfactory vetting and reference checks
• Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required

🏖️ Benefits

• Private Medical Cover funded by [REDACTED] for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover funded by [REDACTED] (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• Future growth and progression within the Product Team or wider business

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