Product Manager

Job Description

WE ARE RARE

[REDACTED] is a digital health solutions company dedicated to empowering more than 50 rare disease communities with trusted information, news, and connections. We foster a space where hope thrives and patients' voices are heard. Since 2013, we've been committed to serving patients and elevating their voices. Our motto is "For Rare, By Rare." With over 50% of our team living with or caring for someone with a rare condition, we deeply understand the unique challenges and needs of these communities. Our network of more than 500,000 registered members actively seeks news, clinical insights, and shared experiences, creating a safe space for peer support, connection, and learning.

ABOUT THE ROLE

We’re seeking a Product Manager to help define and deliver the future of [REDACTED]’ digital experiences. This role is highly cross-functional, you will work across Editorial, Engineering, Design, Insights, Audience Development, Sales, and Leadership. You’ll translate user and stakeholder needs into clear requirements, prioritize the roadmap, manage delivery, and ensure that each release moves us closer to a coherent, scalable product ecosystem. If you thrive in environments where you can bring structure, clarity, and strategic thinking to fast-moving teams, this role is for you.

LOCATION:

Remote (US)

RESPONSIBILITIES

Product Strategy & Roadmapping

• Develop and maintain product roadmaps
• Define MVPs and iterative release strategies that balance impact, feasibility, and speed
• Translate stakeholder and business needs into structured requirements

Delivery & Execution

• Own delivery from concept → design → development → testing → launch
• Write clear Epics, acceptance criteria, and Jira tickets
• Drive cross-functional alignment with Engineering
• Create and manage epics, tasks, and workflows in Jira

Technical & Platform Ownership

Collaborate with Engineering on implementation for:

• WordPress (custom themes, ACF, custom blocks, taxonomies)

• Profile Builder and BuddyBoss (identity, SSO, profile metadata)

• AI tools (Vertex AI, OpenAI / Gemini - powered editorial tools)

• Data pipelines and integrations (BigQuery, analytics dashboards)

• Content Hub frameworks and filtering systems

• Define metadata schemas, field requirements, and platform-wide standards

• Ensure consistency across design systems, UI patterns, and reusable components

Quality & Measurement

• Partner with team to QA & validate functionality, track KPIs, and measure impact
• Monitor user behavior via GA4, dashboards, and custom analytics
• Use data and insight to inform prioritization and continuous improvement

Communication & Stakeholder Alignment

• Provide clear status updates, documentation, and decision-making rationale
• Facilitate meetings that align stakeholders around goals, requirements, and timelines
• Translate complex technical concepts into clear narratives for non-technical audiences

ABOUT YOU

You are an experienced product manager who thrives in a cross-functional team. You have deep knowledge of digital platforms, a passion for user-centered development, and an ability to turn business problems into scalable technical solutions.

REQUIREMENTS

• 3–7+ years of experience in Product Management or related field
• Experience building products in CMS-driven environments (WordPress preferred)
• Strong ability to write user stories, plan MVPs, and manage product delivery
• Experience with authentication, profiles, permissions, or identity systems
• Familiarity with modern design systems and component-based architecture
• Demonstrated ability to work with engineering teams to define technical requirements
• Strong collaboration, communication, and facilitation skills
• Comfort working in a fast-paced, evolving environment

Nice-to-Have

• Experience with BuddyBoss, Profile Builder, or other WordPress identity tools
• Experience with rare disease communities, healthcare, or nonprofit platforms
• Experience working with AI-powered tools and automation
• Prior work with analytics pipelines or BI tools (BigQuery, Looker, Redash, etc.)

Tools & Technologies You’ll Use

• Jira + Jira Product Discovery
• Confluence
• Figma
• WordPress (ACF, custom blocks, Gutenberg, theme development)
• Profile Builder & BuddyBoss
• Vertex AI, OpenAI, Gemini, Claude
• GA4, BigQuery
• Slack, Google Workspace

What Makes You Successful at [REDACTED]

• You lead with empathy
• You balance strategic thinking with tactical delivery
• You bring clarity and structure to complex or ambiguous situations
• You collaborate effectively across multiple disciplines
• You’re curious, adaptable, and committed to continuous improvement
• You value mission-driven work and want to make a meaningful impact

WHY YOU’LL LOVE WORKING AT [REDACTED]

At [REDACTED], collaboration, innovation, and passion fuel our mission. Our inclusive culture champions humility, respect, and the belief that every team member can enact change. With transparency and accountability at our core, we earn trust and drive forward with a leadership team that’s receptive, experienced, and open to fresh ideas. Here, you’re not just joining a company—you’re becoming part of a dynamic workforce dedicated to empowering rare disease communities and making a tangible impact on people’s lives.

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Requirements

• Develop and maintain product roadmaps
• Define MVPs and iterative release strategies that balance impact, feasibility, and speed
• Translate stakeholder and business needs into structured requirements