Product Manager

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📋 Description

• Own product initiatives from problem discovery and requirements through prioritization, planning, delivery, adoption, and continuous improvement
• Translate customer, market, and business needs into product requirements, priorities, and solution approaches
• Clarify needs, risks, trade-offs, and measures of success for ambiguous or inherited problems
• Balance customer value, business goals, technical constraints, competing priorities, and timing
• Partner with Engineering and Product throughout planning, refinement, development, testing, release, and post-launch improvement
• Provide context, requirements, and success criteria to ensure teams solve the right problems
• Evaluate workflows, applications, and improvement opportunities; define requirements and paths forward
• Own launch readiness, adoption tracking, and ongoing improvement for assigned product areas
• Develop customer and user understanding through research, feedback, market discovery, and customer-facing partnerships
• Use customer insights, market context, and business priorities to inform decisions and identify opportunities
• Partner with Customer Experience, Sales, Marketing, subject matter experts, and operational teams on connected solutions
• Drive measurable outcomes including adoption, customer satisfaction, retention, and business impact
• Communicate product direction, decisions, trade-offs, and progress to technical, commercial, customer-facing, and leadership audiences
• Build alignment, manage stakeholder expectations, and lead through influence
• Act as business owner for assigned product areas and take accountability beyond feature delivery

🎯 Requirements

• Bachelor’s degree in a relevant field or equivalent experience
• 5+ years of experience in product management, EHS, chemical safety, regulatory compliance, product stewardship, or a related field
• B2B SaaS product management, commercial, or customer-facing experience, ideally with enterprise platforms supporting complex regulatory, content-driven, or service-based solutions
• Experience taking customer or business problems from discovery and requirements through prioritization, planning, and delivery, with a focus on measurable outcomes
• Experience evaluating, implementing, improving, or replacing business software or applications
• Ability to work independently, bring structure to ambiguity, and create a path forward when the solution is not fully defined
• Experience working cross-functionally and influencing stakeholders without formal authority while balancing customer needs, commercial priorities, technical constraints, and timing
• Strong communication skills to translate customer and stakeholder needs into clear requirements and solutions for technical and non-technical audiences
• Strong organizational and prioritization skills, with ability to adapt as needs and priorities change
• Experience using AI-enabled tools to improve efficiency and support day-to-day work, with sound judgment validating and applying AI-generated outputs
• Based in the US in a state where [REDACTED] is authorized to hire
• Eligible to work without sponsorship
• Helpful but not required: familiarity with EHS, chemical safety, or regulatory compliance; software-plus-services, advisory, or content offerings; Agile/Scrum; APIs, integrations, customer implementations, or complex enterprise workflows

🏖️ Benefits

• Health, dental, and vision insurance
• Life insurance and disability coverage
• Open PTO and parental leave
• 401(k) plan with company matching
• Employee assistance program
• Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)
• Performance-based incentive and/or equity may apply depending on the position
• AI Notetaker interview recording and transcription, with opt-out available without impact on candidacy

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