Product Manager

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📋 Description

• Own key product areas from discovery through launch and iteration, with clear success metrics
• Translate company strategy into product initiatives and prioritized work
• Lead customer discovery, synthesize feedback, and use data to identify opportunities
• Define product requirements and shape solutions with Engineering and Success
• Drive alignment across Sales, Customer Success, Marketing, Support, and Leadership
• Support and improve scalable product operations processes and tooling
• Partner with go-to-market teams on positioning, pricing/packaging considerations, launches, and enablement
• Ensure product experiences are scalable, intuitive, and measurable while balancing UX, technical constraints, and business needs
• Create product briefs, requirements, decision documents, and release notes/announcements
• Collaborate with product team members to improve craft, clarity, and customer-centric decision-making
• Own a major product bet or cross-team initiative producing measurable impact
• Improve delivery cadences, prioritization, documentation, outcome measurement, discovery, experimentation, stakeholder alignment, and ways of working
• Report to the Head of Product

🎯 Requirements

• 4+ years of PM and/or PO experience, including SaaS/B2B or Enterprise background
• Proven track record shipping successful products as an individual contributor in high-ownership, fast-paced environments
• Excellent UX instincts for simplifying complex systems into intuitive, user-friendly experiences
• Strong product craft across discovery, road mapping and prioritization, execution planning, and data-informed decision making
• Ability to structure ambiguous problem spaces into actionable plans
• Uses AI tools to rapidly prototype and iterate on designs with stakeholders
• Comfortable navigating technical debate and articulating product decision rationale with engineering, including scoping and technical constraints
• Excellent communication and stakeholder management; able to explain tradeoffs to technical and non-technical audiences
• Experience leading change management and influencing team behavior and workflows without formal authority
• Familiarity with product analytics tools, experimentation, and customer research workflows
• Experience with Workforce Management or similar environments
• Experience in QA tools/workflows or automation platform products
• Experience designing and delivering AI/LLM-based products
• Experience supporting pricing/packaging, monetization, or growth initiatives
• Experience standing up data/insights foundations contributing to product success
• Prior experience at a startup or company under approximately 100 employees

🏖️ Benefits

• High impact role with visibility across the business
• Opportunity to shape product strategy and execution in a growing SaaS company
• Direct access to customers and company leadership
• Collaborative, pragmatic team that values outcomes over process
• Low-egos, PE-backed, remote team
• Health insurance
• 401(k) employee match
• Compensation based on experience, qualifications, and geographic location

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