Product Manager
About this role
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📋 Description
- Define and maintain product roadmaps, backlogs, and priorities aligned with strategic objectives
- Gather stakeholder requirements and translate them into user stories with acceptance criteria
- Lead Agile ceremonies, including sprint planning, reviews, and retrospectives
- Serve as the voice of the customer
- Create wireframes, mockups, and clickable prototypes
- Conduct usability testing and improve workflows inside Encompass and standalone tools
- Contribute to technical design discussions for Encompass integrations and plugins
- Review API specifications, write or read basic queries, and evaluate technical feasibility and tradeoffs
- Monitor product performance and user feedback for iterative improvements
- Partner with QA and development teams on timely, high-quality releases
- Communicate product updates and milestones to stakeholders
- Identify AI and automation opportunities and define success metrics and acceptance criteria
- Work with Security and Compliance on lender compliance, data privacy, and ISO/IEC 42001 AI governance requirements
- Maintain documentation, backlogs, and work items in Azure DevOps
- Complete other duties as assigned
🎯 Requirements
- Bachelor's degree in business, Computer Science, or related field; commensurate experience accepted in lieu of a degree
- 5+ years of product experience in the mortgage software industry, tech industry, or a related field
- Ability to analyze issues at a root level and identify preventative solutions
- Proven track record launching and managing software products from ideation to market adoption
- Strong analytical skills and ability to translate data and trends into product strategies
- Excellent communication and interpersonal skills
- Experience working in a remote environment
- Knowledge of agile development methodologies and tools; Azure DevOps preferred
- Ability to recognize and act on changing priorities
- Continuous learning mindset and willingness to use AI resources
- 3+ years of knowledge of the [REDACTED] Encompass platform/mortgage industry preferred
- Deep understanding of mortgage industry processes, compliance requirements, software solutions, and production workflows
- Experience defining requirements for AI or automation features a plus
- Hands-on experience building AI tools a plus
🏖️ Benefits
- Remote work
- Medical, dental, vision, and more
- Free tiers of medical and dental coverage for all employees
- Coverage starts day one with no waiting period
- Discretionary Time Off
- 12 paid holidays
- Bi-weekly meditation
- Group challenges
- Power Coin Rewards System with points redeemable for gift cards, experiences, travel, and more
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