Product Manager – Platform
About this role
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📋 Description
- Own the product roadmap from discovery to launch
- Balance long-term platform improvements with customer-requested enhancements
- Partner with Customer Success to understand feedback, prioritize bugs and feature requests, and determine immediate versus roadmap work
- Work with Engineering and Design to translate customer needs into clear product requirements
- Balance strategic initiatives with day-to-day customer requests
- Collaborate across product teams to ensure shared platform features support other teams and products
- Drive product delivery by planning, prioritizing, and coordinating launches
- Ensure projects are delivered on time and create meaningful customer impact
🎯 Requirements
- 2-4+ years of Product Management experience in a B2B SaaS company
- Excellent written and spoken English
- Experience owning a product roadmap from discovery through delivery
- Experience working closely with Engineering, Design, and Customer Success or Support teams
- Strong project and stakeholder management skills
- Experience prioritizing multiple initiatives and keeping projects on track
- Experience gathering customer feedback and turning it into product requirements
- Experience launching MVPs and improving products through continuous iteration
- Experience making product decisions based on customer needs, business goals, and data
- Availability during core collaboration hours, 9:00 am to 12:00 pm EST
- Experience building products for mid-market or enterprise B2B customers is a bonus
- Experience working on platform or infrastructure features is a bonus
- Experience supporting products with multiple user types is a bonus
- Comfort discussing technical solutions and trade-offs with Engineering teams is a bonus
🏖️ Benefits
- Fully remote work arrangement
- Contractor role
- Flexible remote work across time zones
- Opportunity to take ownership and make a meaningful impact
- Collaboration with a remote-first international team
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