Product Manager - Loyalty Platform

Job Description

Job Title: Product Manager - Loyalty Platform

Location: 100% Remote, Canada
Experience required: 5+ Years
Pay Rate: $70- $75 CAD PH

Role Summary: [REDACTED] is seeking a Product Manager - Loyalty Platform to drive the strategy, roadmap, and end-to-end execution of enterprise-grade digital products. This role will lead the lifecycle of a mobile application and rewards platform, ensuring alignment with digital transformation objectives, KPI-driven performance, and measurable business impact.

Key Responsibilities

• Define and execute product strategy aligned with enterprise digital channel objectives
• Develop and manage a prioritized product roadmap for mobile app and loyalty platform enhancements
• Drive backlog prioritization to maximize customer value and ROI
• The author detailed user stories and acceptance criteria to ensure development precision
• Partner with cross-functional teams to define and validate functional and technical requirements
• Collaborate with UX/UI teams to deliver secure, scalable, and intuitive user experiences
• Oversee feature implementation to ensure adherence to specifications, compliance standards, and security best practices
• Establish and track KPIs, adoption metrics, and engagement performance indicators
• Conduct market research and competitive analysis to inform strategic decisions
• Monitor system performance, customer inquiries, and incident trends to drive continuous improvement
• Manage third-party vendor relationships supporting digital platforms
• Oversee budget allocation and resource planning for digital initiatives
• Maintain accurate and up-to-date product documentation

Must-Have Skills

• 5+ years of experience in product management, product owner, or business analyst roles for digital products
• Proven experience delivering mobile applications and digital platforms
• Strong expertise in Agile methodologies (Scrum or Kanban)
• Demonstrated ability to manage and prioritize complex product backlogs
• Proficiency in writing detailed user stories and acceptance criteria
• Strong analytical capability using usage analytics, performance metrics, and customer feedback
• Experience defining product roadmaps and go-to-market strategies
• Ability to establish and track KPIs and success metrics
• Strong stakeholder management and executive-level communication skills
• Bachelor's degree in Business, Engineering, Computer Science, Product Design, or related field

Nice-to-Have Skills

• Experience with loyalty or rewards program platforms
• Prior exposure to financial services or the pawn industry's digital products
• Familiarity with version control systems such as Git
• Experience managing third-party technology vendors
• Exposure to digital compliance and security standards

Call to Action

Apply now, or share your resume with salary expectations at [REDACTED].

Thank you for considering a career with us. Once you submit your application, our Talent Acquisition team will review your resume thoroughly. If there is a strong match, we will reach out to discuss your experience, role details, benefits, compensation, and next steps. While we strive for transparency, we may not be able to respond to every applicant due to high volume, but we genuinely appreciate your time and interest.

About [REDACTED]

[REDACTED] is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams build and deploy impactful technology for some of the world's most admired brands, working directly on long-term client initiatives.

Equal Opportunity Statement

[REDACTED] is an equal opportunity employer committed to fostering an inclusive and respectful environment. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when everyone feels empowered to contribute.

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