Product Manager I - Foundational Services

Job Title: Product Manager I - Foundational Services

Company: [REDACTED]

Job Location: Remote, USA-based

Job Type: Full-time, exempt

About [REDACTED]: [REDACTED] is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them into our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around.

Job Overview: We're hiring a Product Manager to own the strategy, roadmap, and execution for our Foundational Services development team.

As a Product Manager, you'll lead a key product used by thousands of customers each week. You'll partner closely with cross-functional stakeholders—including engineering, design, customer service, and leadership—to gather insights, align on priorities, and deliver impactful solutions.

You'll use data, customer feedback, and user research to identify opportunities, improve existing features, and build new ones. You'll launch enhancements, measure outcomes, and continuously refine the user experience.

Working closely with design and engineering, you'll drive efficient, high-quality delivery while guiding the product through the development lifecycle. You'll keep stakeholders informed, manage priorities, and ensure projects stay on track.

We're looking for a hands-on PM who is passionate about building great products and turning ideas into results.

Responsibilities:

• Determine what our customers need. Leverage internal and external sources, conduct customer interviews, surveys, analyze behavior and develop solutions.…