Product Manager, E-Commerce Solution - Global Payment

San Jose, US
Posted 2 days ago

About this role

Team Intro

As [REDACTED] Shop continues to expand rapidly across global markets, the Global Payment team plays a pivotal role in powering seamless, secure, and innovative transaction experiences across our commerce ecosystem. We are looking for a highly motivated E-Commerce Solution Product Manager to join our team and partner closely with [REDACTED] Shop's regional and global stakeholders.

In this role, you will lead the design and execution of end-to-end payment solutions tailored for buyers, sellers, and creators. You will work cross-functionally with Product, Compliance, Engineering, Operations, and Business teams to deliver scalable and localized payment products that enable business growth and unlock new opportunities across the platform.

Responsibilities

  • Act as the end-to-end owner of payment solutions for e-commerce, driving requirements from concept through launch and iteration.
  • Collaborate with regional [REDACTED] Shop teams to understand business needs, market dynamics, and user expectations.
  • Design scalable, compliant, and user-friendly payment products that support various payment flows (PayIn, PayOut, refunds, compliance-related).
  • Work closely with across-domain engineering and regional/local operational teams to land solutions that deliver business impact and meet local requirements.
  • Drive innovation in payment experiences, optimize for performance (e.g. success rate, conversion, cost), and continuously enhance user trust and satisfaction.
  • Serve as a thought leader and payment product expert, identifying new opportunities for growth and efficiency in global e-commerce payment infrastructure.

The base salary range for this position in the selected city is $185600 - $396000 annually.

Salary Range

185,600 - 396,000 USD annually

Recommended Skills for this Position

User-Centered Design
UX Strategy and Management
Journey Mapping
CX (Customer Experience) Mapping
Design Thinking
Human-Centered Design
Stakeholder Communication and Influence
Feature Prioritization
Design–Development Handoff
Systems Thinking

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