🇩🇪 Product Engineer (100% Remote / German-Speaking)

Job Description

Fluent German is required for this role. Our customers are property management companies in Germany and you'll talk to them directly.

In most companies a developer gets a ticket, builds it and moves on to the next one. Someone else talked to the customer, someone else decided what gets built, and whether it actually helped is someone else's question.

We're looking for developers who want to do the whole job: talk to the people who use the software, decide what to build, build it and stay on it until it works for them. That's what we mean by product engineer. We took the term from [REDACTED], who describe it well in their Product Engineer Handbook.

About us

[REDACTED] is software for property management companies in Germany. Inbox, CRM, documents, telephony, video calls, team chat and AI agents in one platform, so property managers can do their daily work in one place. We're a small team based in Worms, Germany, working fully remote. We're self-funded and profitable.

What a product engineer does here

You talk to customers. You read the support requests and feedback for your area, look at how customers use it and talk to them directly, in German. Nobody filters it for you.

You decide what to build. For your area you decide what comes next, based on what customers need and what matters for the company. You write down why, so the team can follow and give feedback.

You ship early. The first version goes to a few customers as soon as it's useful. Then you improve it based on what they say and do.

You build all of it. Data model, backend, frontend and UI. The result has to be clean, simple and intuitive to use, not only working.

You do support for your area. When something breaks or a customer is stuck, you fix it and tell them it's fixed.

You check whether it worked. Your job isn't done when the feature is live. You look at whether customers use it and whether it solved their problem.

You automate what you can. When a customer asks a support question, you add the answer to our knowledge base and update our internal agent, so next time it's handled automatically. A lot already runs on its own here, bug fixes are already processed semi-automatically, and we keep automating more.

Examples of what you could work on

A customer wants to bring their old file storage into our document management, with their own folder structure and thousands of documents, and it should be fast and AI-supported. You look at how they've organized their files, build the import as a general feature for all customers, set it up for them and test it with their folder structure. Then you check whether the AI assigned every document to the right building, apartment or contact and fix what doesn't fit.

A customer reports that the inbox agent gave a tenant a wrong answer. You look at what the agent did, fix the tool or its instructions and let the customer know.

Only a few customers build their own agents in the sandbox. You find out why, by looking at the data and talking to customers, make the setup simpler and check whether more customers use it afterwards.

Property managers do the same task fifty times a day and it takes too many clicks. You notice it, talk to them about how they work and make it faster.

Our tech stack

Everything is TypeScript, from the database schema to the frontend.

• Backend: Convex (database & serverless functions)
• Frontend: Next.js, React, Tailwind, shadcn/ui
• Agents: Vercel AI SDK, LiveKit for voice

You'll build with Claude and Cursor and get as many AI tokens as you need.

Salary

$1000 - $3000 per month before taxes with room for growth and promotion in the months & years ahead

Permanent employment contract in your country of residence through our partner [REDACTED] (EOR)

Benefits

• 100% remote work
• Flexible hours
• Self-funded & profitable, no VC money to burn through
• Small team, what you build goes live
• Quick decisions, no pointless meetings and no layers of approval

Our Health Program

• Private room in hospital, worldwide coverage
• Free choice of doctors & specialists, no health check, pre-existing conditions don't matter
• Partner and kids are covered as well
• Surgery, cancer care, MRI/CT/PET scans and diagnostics fully covered
• Dental treatment & surgery covered at 90%
• $675/year for physio, osteopathy, chiropractic and acupuncture
• $100 per night in-patient cash benefit, up to 20 nights
• Prescription drugs, vaccinations, glasses/contacts, home nursing and ambulance covered

Our values

• Get things done, every day matters
• Transparency and honesty, especially when it's hard
• High standards for our own work and each other's

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