Product Designer, Terminal

Who we are

About [REDACTED]

[REDACTED] is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use [REDACTED] to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of [REDACTED]’s brand and product. Product Designers are strategic partners to Engineering and Product Management within their product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love—and want to tell others about.

The Terminal design team crafts product experiences that empower users to configure and manage in person payments. This team transforms the intricate world of payments into intuitive solutions, letting users focus on growing their businesses. The team spans hardware and software, focusing on many types of users: end users who pay at the point of sale, cashiers and operations managers who set up and run the devices, and merchants who manage a fleet of devices and need to monitor performance.

What you’ll do

As a product designer, you’ll work closely with the product manager and engineering team to envision payments features in the [REDACTED] Dashboard and our end-user-facing surfaces and partner with go-to-market teams to bring them to users. That includes new feature development, product quality improvements to our most frequently used workflows, and setting vision for our products to meet new user expectations in an increasingly data and AI-driven world.

Responsibilities

• Understand user workflows and pain points, and produce, test, and iterate on high-quality designs to solve user needs
• Partner closely with product, engineering, marketing, and strategy partners to define a north star and product experience for new features
• Prototype user experiences for user research testing and internal communication
• Collaborate with teams across [REDACTED] to craft a seamless dashboard user experience
• Conduct user research to test design decisions before shipping
• Collaborate with our design systems teams to leverage and improve page templates and components

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Has 4+ years relevant design experience at a product-driven tech company
• Has strong craft demonstrated through a portfolio of work
• Has demonstrated skills in prototyping at a high fidelity
• Has experience collaborating closely with engineering teams
• Has excellent written and verbal communication skills, demonstrated through design deliverables, videos, and written artifacts

Preferred qualifications

• Are excited about building collaborative relationships with many partners
• Are passionate for turning complexity into usable, beautiful experiences
• Are a strong design leader comfortable with bringing your point of view to a team