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Product Designer
About this role
Be part of shaping the future of digital innovation in Australia's leading property group.
[REDACTED] is on a mission to create exceptional places and experiences for our customers, communities and people. As we continue to evolve our digital products and services, we're looking for a Product Designer to help create seamless experiences that enhance how customers interact with our brand across every stage of their journey.
Joining a collaborative and product-led team, you'll have the opportunity to influence meaningful digital initiatives, contribute to strategic product outcomes, and help shape the future of customer experiences across [REDACTED]'s digital ecosystem.
About the Role:
Join [REDACTED]'s Digital team as a Product Designer and help shape intuitive, customer-centred experiences across our native apps and digital platforms. Working closely with Product Managers, Business Analysts, Engineers and stakeholders, you'll transform customer insights and business needs into scalable digital solutions that drive engagement, adoption and measurable outcomes.
What you'll be doing:
- Design intuitive and engaging digital experiences across web and mobile products leveraging AI-powered tools and workflows to accelerate design exploration, prototyping and delivery.
- Partner with Product Managers, engineers and stakeholders to define problems and shape product solutions.
- Design end-to-end user journey, from discovery and customer research through to delivery.
- Create user flows, wireframes, prototypes / clickable and high-fidelity designs that support product development.
- Contribute to, govern and evolve the design system, ensuring consistency, accessibility and scalability.
- Use customer insights, behavioural data and usability testing to inform design decisions.
- Continuously validate and refine solutions through testing, experimentation and continuous improvement.
- Communicate design concepts, rationale and recommendations to cross-functional teams and stakeholders.
- Champion human-centred design principles and advocate for the customer throughout the product lifecycle.
- Balance customer needs, business goals and technical feasibility to deliver impactful digital products.
What You'll Bring
- Relevant qualifications in Design, Human Centered Design, UX or a related field.
- 5+ years designing digital products and customer experiences across web and mobile app.
- Strong proficiency in Figma, Adobe Creative Suite, and modern design, collaboration, prototyping and product management tools, including Jira.
- Strong capability in IA, interaction design, conceptual design and responsive UX across end‑to‑end user journeys.
- Experience conducting user research, usability testing and synthesising insights to inform design and product decisions.
- Experience working within and contributing to scalable Design Systems.
- A passion for leveraging AI to accelerate discovery, ideation and design delivery.
- Understanding of modern web technologies and digital trends, including React, APIs, HTML, CSS and JavaScript.
- Experience in interaction / motion design such as video animation using After Effect / Adobe Premiere is desirable, but not essential
- Excellent communication and stakeholder engagement skills.
- A collaborative, curious mindset with a focus on continuous improvement.
- Comfortable operating in environments with ambiguity, complexity and evolving priorities
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