Product Designer

We are looking for a Product Designer, Internal Tools to design clear, efficient, and scalable experiences for the systems and workflows our employees use every day

This role sits at the intersection of product design, enterprise systems, automation, and employee experience

You will work with Product, Engineering, IT, Security, Data, and business stakeholders to turn complex internal processes into intuitive tools that reduce friction, improve decision quality, and help teams move faster

You will design across a range of internal products, including workflow applications, operational dashboards, enterprise portals, self-service experiences, AI-assisted tools, and integrations across systems such as ERP, CRM, HRIS, ticketing, collaboration, supply chain, and data platforms

Partner with Product Managers, engineers, and internal users to understand workflows, pain points, constraints, and desired outcomes

Conduct lightweight discovery through interviews, observation, workflow mapping, usability testing, and analysis of product or operational data

Translate complex business processes and system dependencies into simple, accessible, and intuitive user experiences

Create journey maps, information architectures, user flows, wireframes, prototypes, and high-fidelity designs that communicate intent clearly

Design end-to-end experiences across internal web applications, forms, dashboards, approvals, notifications, search, reporting, and self-service workflows

Establish clear interaction patterns for complex states such as permissions, exceptions, errors, approvals, bulk actions, data validation, and system handoffs

Work closely with engineers throughout delivery to clarify designs, resolve edge cases, validate implementation quality, and make pragmatic trade-offs

Build and contribute to reusable design patterns and a cohesive internal tools design system

Collaborate closely with the [REDACTED] Product Design team through regular critiques, design reviews, working sessions, and shared design practices

Use, extend, and help evolve the [REDACTED] Design System, contributing components, patterns, guidance, and feedback that improve consistency across internal and external product experiences

Collaborate with stakeholders across Finance, Supply Chain, People, Legal, GTM, Data Center Operations, IT, Security, and Engineering

Design thoughtful AI-assisted experiences, including copilots, recommendations, summaries, intelligent search, and workflow automation, with appropriate transparency and human control

Use qualitative and quantitative feedback to iterate on designs and improve adoption, task completion, time to resolution, accuracy, and employee satisfaction

Help define design standards for internal products, including accessibility, responsive behavior, content clarity, empty states, error handling, and operational readiness

Communicate design rationale, constraints, open questions, and decisions in a way that enables fast alignment and execution